Genesis of Southwest Houston

The most professional and pleasant experience ever, Jacob & Aaron WOW'D me! Customer for LIFE!!!! & Aaron WOW'D me! Customer for LIFE!!!! More

Salesperson was very helpful answering any questions and showing the unique features of the GV 70. Resolution of the automobile sales price was quick and painless. showing the unique features of the GV 70. Resolution of the automobile sales price was quick and painless. More

Service was great manager was helpful. No pressure everyone was very respectful and knowledgeable patient No pressure everyone was very respectful and knowledgeable patient More

Great Service Great Service Great Service Great Service Great Service Great Service Great Service Great Service!!! Service Great Service Great Service Great Service Great Service!!! More

This was the best car buying experience that I have ever had. The manager had everything prepared. He showed us the car. The dealer ship was the best. Sparkling clean and so beautiful.We visited for a whi had. The manager had everything prepared. He showed us the car. The dealer ship was the best. Sparkling clean and so beautiful.We visited for a while and you could see that he loved his job and it showed. He introduced my wife and me to the Finance Manager who also had the paperwork prepared. He gave us the signed documents on a flash drive. More

Luxury, friendly staff, clean, great customer service, WiFi and Workstations, comfortable chairs to wait for car. WiFi and Workstations, comfortable chairs to wait for car. More

From the time I arrived, greeted my friendly young man. The service person was pleasant and professional. A outstanding experience from start to completion. The service person was pleasant and professional. A outstanding experience from start to completion. More

Trey took good care and was very fast in the process of getting the car. getting the car. More

Beautiful facility and helpful employees. However waited 3 hours for oil change although had scheduled appointment. There were no loaner car’s available However waited 3 hours for oil change although had scheduled appointment. There were no loaner car’s available More

The worst car buying experience! ! I would not recommend this dealership to anyone. The lack of communication and transparency is the worst I’ve ever experienced. They have little to ! I would not recommend this dealership to anyone. The lack of communication and transparency is the worst I’ve ever experienced. They have little to no concern for your time or your experience during the transaction. From waiting 2 days for a buyers order to get to my back to waiting for 5 days for a copy of the signed paperwork after the purchase to be emailed to me because the finance guy said he would email them to me instead of printing them before I left the dealership. I already have a maintenance due light on in my GV80. All I can do now is pray that they payoff my trade-in before I’m paying for 2 cars. More