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Genesis of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.7
116 Reviews
Call Dealership (346) 651-1300

10155 Southwest Freeway

Houston, TX

77074

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Showing 116 reviews

August 02, 2024

Customer service was outstanding! They did a great job of making sure I was able get the vehicle I wanted at the best possible price. More

by Reese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Rogers
Report | Print
Aug 04, 2024 -

Genesis of Southwest Houston responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 02, 2024

Great customer service. Friendly dealer including Steven Levinson who helped me with the transaction. Efficient handling of the paperwork. More

by carlosbacino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Levinson
Report | Print
Aug 04, 2024 -

Genesis of Southwest Houston responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2024

I don’t think this place gives the quality of service that I get from other genesis service centers before More

by albinsunny312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
Report | Print
Aug 04, 2024 -

Genesis of Southwest Houston responded

albinsunny312, We truly value your business and thank you for bringing this to my attention. Please contact me directly at jmcgaughey@sterlingmccallhyundai.com. I would like an opportunity to know more about your service experience. I look forward to speaking with you. Sincerely, Justin McGaughey General Manager jmcgaughey@sterlingmccallhyundai.com

August 01, 2024

The staff was very friendly and helpful. I felt valued as a customer and was treated with care. More

by prissypvu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobe
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Aug 02, 2024 -

Genesis of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Genesis of Southwest Houston! Please don't hesitate to reach out to us if there's anything more we can do!

July 31, 2024

Did the whole lease process online. Vehicle arrived quickly. Kenny and Brian were very helpful. More

by vonsethric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny, Brian
Report | Print
Aug 02, 2024 -

Genesis of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2024

Awesome, courteous, and prompt service! The service advisor kept me up-to-date with the progress of my service And the service manager was very professional. More

by Rlthomas02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jul 29, 2024 -

Genesis of Southwest Houston responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2024

I appreciate the care that your staff provided to get my car repaired . Antonio and Eric were great More

by Jleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Novoa and Eric
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Jul 26, 2024 -

Genesis of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to Antonio and Eric here at Genesis of Southwest Houston! We are always more than happy to assist you if anything else comes up. Take care!

July 25, 2024

The new building, the see-through service room, the clean and nice interior, and the staff are all friendly and satisfied. More

by Paul Shim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Andres
Report | Print
Jul 26, 2024 -

Genesis of Southwest Houston responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2024

Nice, clean and great atmosphere. Great Customer service and representation of the Genesis brand. Positive experience. More

by derektc76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyla Stephens
Report | Print
Jul 20, 2024 -

Genesis of Southwest Houston responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 18, 2024

This dealership is conscientious and considerate of my time. All efforts are made to facilitate my convenience and accommodation. More

by Princessa582003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sykylar
Report | Print
Jul 19, 2024 -

Genesis of Southwest Houston responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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