
Genesis of Southwest Houston
Houston, TX
Filter Reviews by Keyword
By Type
Showing 170 reviews
Frank Galan, Shane and Krar all did an excellent job! ! One of the easiest and seamless car purchases we’ve ever made! Could not give a higher rating! ! One of the easiest and seamless car purchases we’ve ever made! Could not give a higher rating! More
I needed my 60k miles service. I was waited on immediately. I' had a wait for 1+ hours. I did not mind the wait because I was able to work on my computer. Eric and Sky was very hel I was waited on immediately. I' had a wait for 1+ hours. I did not mind the wait because I was able to work on my computer. Eric and Sky was very helpful in keeping me informed of how the service was progressing. Great service. More
Extremely happy with the quality of customer service and sales rep taking the extra time to ensure what we were purchasing was the right fit. There was never any pressure to buy. sales rep taking the extra time to ensure what we were purchasing was the right fit. There was never any pressure to buy. More
Bella was absolutely fantastic - great customer service and attention to detail. I will definitely be back for my next vehicle. Also appreciate the Finance Manager handling our sale so we could be done q and attention to detail. I will definitely be back for my next vehicle. Also appreciate the Finance Manager handling our sale so we could be done quickly. More
Spoke to Andy asked about a lease he started to look at the web site, I stated that the web site does not give you all the incentives so I asked why then would I need a salesperson and his answer was "I gu the web site, I stated that the web site does not give you all the incentives so I asked why then would I need a salesperson and his answer was "I guess you don't" I don't know about you but I don't think this person sells very many cars More
I put a deposit on my car, as well as received a trade in value before arrival which made for an easy process. Daniel was my sales associate and he was helpful. However finance took forever, and I have excel value before arrival which made for an easy process. Daniel was my sales associate and he was helpful. However finance took forever, and I have excellent credit and my trade covered nearly half of the new car price.. I drove four hours and overall I would say it was worth it! More
Excellent online service relationships with the sales and other departments handling my purchase request. Flawless in the delivery process. other departments handling my purchase request. Flawless in the delivery process. More