
Genesis of Southwest Houston
Houston, TX
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The Staff is awesome! . The service was out of this world..I wrote what you asked ..stop wasting my time..accept what I wrote so that I can go to the next page . The service was out of this world..I wrote what you asked ..stop wasting my time..accept what I wrote so that I can go to the next page More
Salesman Saif answered my call promptly, listened attentively while I explained exactly which car I was interested in. He calculated the info I had on my trade in and then within a very few minutes, attentively while I explained exactly which car I was interested in. He calculated the info I had on my trade in and then within a very few minutes, emailed what my total cost would be. I drove to the dealership that evening and drove my new car home. More
My Service advisor Mayra was on top of my vehicle from start to finish. Excellent communication, always knew where I stood with the car Through the service process. Would highly recommend. start to finish. Excellent communication, always knew where I stood with the car Through the service process. Would highly recommend. More
My salesperson was so knowledgeable about the car I wanted to purchase. He was very patient, polite and made sure I received the exact car I had been looking for. wanted to purchase. He was very patient, polite and made sure I received the exact car I had been looking for. More
Nice place with quick service. Calvin was knowledgeable, helpful, patient and nice. Only issue is they did not detail my car well prior to taking home. Car was dusty with smudges Calvin was knowledgeable, helpful, patient and nice. Only issue is they did not detail my car well prior to taking home. Car was dusty with smudges on the dash and all screens. Back cup holder had melted chocolate and the rims were not dressed. My wife picked up the car, so I noticed when it was brought home. Calvin stated they were busy and did not get a chance to detail it well, but they would detail when I picked up the all weather floor mats. Took it back March 19, 2025 and pretty much received the same detail service. Dash and screens still dusty and smudged, but a simple wash was completed. More
Genesis of Southwest Houston is the best! Second to none truly when it comes to service and customer satisfaction. We will remain Genesis people because of our only great experiences here Second to none truly when it comes to service and customer satisfaction. We will remain Genesis people because of our only great experiences here More