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Genesis of Scottsdale Service

Scottsdale, AZ

Overview
Reviews
5.0
21 Reviews
Call Dealership (480) 922-5200

8445 E. Frank Lloyd Wright Blv

Scottsdale, AZ

85260

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Showing 21 reviews

January 31, 2025

The dealership is great. Service is good and the team is competent. They take good care of my car. Needs a better plan for service scheduling. I was once told I would need to More

by stevenmhogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Feb 01, 2025 -

Genesis of Scottsdale Service responded

Steven, We're happy to see that overall you're satisfied with the service you receive here. We're currently working to improve our service process so we can accommodate our guests in a much more timely manner and provide them with loaner vehicles. Your feedback is extremely valuable to us and we look forward to providing you with the 5-star service you deserve at your next visit. See you then. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 24, 2025

Cody was extremely helpful, professional, and responsive to our unanticipated service needs. We would recommend him highly. More

by bdavidson43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Jan 27, 2025 -

Genesis of Scottsdale Service responded

Thank you for the fantastic feedback! We're thrilled to hear that Cody was able to assist you effectively. Your recommendation means a lot to us, and we’re proud to have team members who go above and beyond for our customers. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 21, 2025

Wonderful experience-Cody’s customer focus is a tribute to his professionalism and satisfaction. Thank you, Cody! More

by golee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Jan 22, 2025 -

Genesis of Scottsdale Service responded

Thanks for the fantastic review! We're thrilled to hear about your wonderful experience with Cody. His dedication to customer satisfaction truly shines through. We appreciate your support and look forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 09, 2025

I was thankful for Genesis of Scottsdale helping me after my original dealer Oxendale of Flagstaff failed. Dov Goldman was incredibly accommodating. They serviced my 2024 Genesis GV80, installed a trailer More

by PILOT511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dov Goldman
Report | Print
Jan 10, 2025 -

Genesis of Scottsdale Service responded

We're thrilled to hear about your positive experience with Dov and our team at Genesis of Scottsdale. Providing exceptional service is our priority, and we’re glad you enjoyed the loaner GV80. We look forward to serving you again in the future! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 28, 2024

Excellent service from Cody always goes above and beyond The expected. Easily the best after sale service, including the German brands. More

by Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Dec 30, 2024 -

Genesis of Scottsdale Service responded

Thank you, Gordon! We're thrilled to hear about your positive experience with Cody. Our team strives to provide exceptional service, and it’s great to know we’ve met your expectations. Your feedback motivates us to keep going above and beyond! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 23, 2024

Bought a used 2022 G80 in November & brought it in for warranty repairs in December. Cody & his technical service people all did an excellent job, provided me with a loaner and were a pleasure to deal wit More

by MadDog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Dec 26, 2024 -

Genesis of Scottsdale Service responded

Thanks for the fantastic feedback! We’re thrilled to hear that Cody and our service team provided you with great support during your warranty repairs. We aim to make every experience as smooth as possible, and it’s wonderful to know we hit the mark for you! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 30, 2024

Great service with Cody and his team. Was able to get a loaner car and work on my car was finished in a timely manner. More

by robstantrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Dec 02, 2024 -

Genesis of Scottsdale Service responded

Rob, It's a pleasure to see that Cody and our team took great care of you and made sure servicing your Genesis was a quality experience. We appreciate you stopping by and sharing this. Hope you have a Happy Holidays. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 30, 2024

Super dealership found two perfect cars. Sales and delivery were excellent. Entire process was best ever car purchase. More

by GSK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Seth, Johnathan
Report | Print
Dec 02, 2024 -

Genesis of Scottsdale Service responded

Congrats on not one but two new vehicles! We're happy to see the entire process was seamless and we appreciate you choosing us here at Genesis of Scottsdale. Should you ever have any questions about anything, please don't hesitate to ask. You're family now. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 23, 2024

Very friendly and professional sales and finance team. A no stress environment. I would highly recommend based on my experience. More

by handdoc7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacinda in sales and Johnathan in finance.
Report | Print
Dec 02, 2024 -

Genesis of Scottsdale Service responded

Thank you so much for both your business and your feedback. We take pride in providing quality service and we're happy you received just that. We hope your new Genesis is treating you well thus far and we look forward to seeing you here at your first service visit. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 22, 2024

Professional from start to end and more. Did FaceTime several days after with sales dept with questions on set up. More

by bengal56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Rushford, Jose Campos, Divounte Gorton
Report | Print
Dec 02, 2024 -

Genesis of Scottsdale Service responded

We're here to help and happy to see our team was extremely accommodating throughout the car-buying process. Congrats on your new Genesis and welcome to the family. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

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