Genesis of Scottsdale Service

Thank you Tim Hodder for making my service experience top notch. It was by far the best that I have received so far! notch. It was by far the best that I have received so far! More

I just had maintenance service. I was in and out in just over an hour which is fine. My one complaint, and at this point it is theoretical, is that I am outside the three year w I was in and out in just over an hour which is fine. My one complaint, and at this point it is theoretical, is that I am outside the three year window for concierge service and they won't promise me a loaner, even on a scheduled appointment. Because this was a quick in and out it wasn't an issue. I used to drive BMWs and always had loaners. If my car had a problem, I would call and they would say come on in and always provide a loaner to me. I expect that level of service from Genesis and, hopefully, will get it if I need it. Promising a loaner should never be an issue on an appointment at a luxury car dealership. More

Service was excellent and comparable to the level of service I have received at other premium vehicle service departments. service I have received at other premium vehicle service departments. More

Wonderful people, prompt service, everything done as and when promised. Overall a very enjoyable experience. when promised. Overall a very enjoyable experience. More

Very efficient, everything on time and was exactly as described for things that were done described for things that were done More

Service was completed in a timely and professional manner. The dealership was very accommodating regarding scheduling and the ability to provide a loaner car. manner. The dealership was very accommodating regarding scheduling and the ability to provide a loaner car. More

My husband and I both purchased cars at the Scottsdale location recently. It was the best car-buying experience we have ever had. The sales rep (Nathan) was exceptional in his knowledge and very profe location recently. It was the best car-buying experience we have ever had. The sales rep (Nathan) was exceptional in his knowledge and very professional. He was a great listener as well, making the entire process enjoyable. Luis, the finance manager found us better financing than what Genesis could offer, and felt like everyone at the dealership was intentionally helpful. I wholeheartedly and highly recommend this team, and LOVE our new cars!!! More

In a word ‘Refreshing’. None of the usual worn out juvenile tactics to push a sale. A business transaction with, polite, personable professionals. Working with Justin and S None of the usual worn out juvenile tactics to push a sale. A business transaction with, polite, personable professionals. Working with Justin and Shawn was actually a pleasurable experience, as was Johnathon the ‘bean counter’ who finalized the transaction. More

Excellent service. Scheduling was easy. My advisor, Andrew, was very helpful and courteous. I was offered substitute transportation when it was determined I should lea Scheduling was easy. My advisor, Andrew, was very helpful and courteous. I was offered substitute transportation when it was determined I should leave my car overnight. My service was done quickly and my car returned to me in a clean condition. More

The whole process of buying a new car was a pleasure. Casey was great, very knowledgeable about the car that I ended up buying. What I liked best was there was no "hard sell" that you expect when buying Casey was great, very knowledgeable about the car that I ended up buying. What I liked best was there was no "hard sell" that you expect when buying a car. She did a good job of finding out what was important to me. The whole team at Genesis of Scottsdale was a pleasure to work with. More