Genesis of Scottsdale Service

This is the second Genesis we bought this month. Tyson Chapman secured both of these deals for us as well as Missael and Jon Gorton . We were treated right didn't have to spend all day negotiating a Tyson Chapman secured both of these deals for us as well as Missael and Jon Gorton . We were treated right didn't have to spend all day negotiating and wasting time. They made you feel like friends, and worked hard at meeting your budget. I consider this a different experience I had with Porsche and Mercedes. Those dealerships act entitled to, like you're doing them a favor by being there. The Genesis vehicles are superior in luxury and comfort. I usually buy GM products, my wife Mercedes, Lincoln. We are extremely pleased of the quality and luxury. Glad we came on board. Thank you More

An absolutely fantastic customer service experience. Andrew and Matt delivered a flawless and efficient service experience. They are both exemplary "brand ambassadors" for Genesis of Scottsdale. Well Andrew and Matt delivered a flawless and efficient service experience. They are both exemplary "brand ambassadors" for Genesis of Scottsdale. Well done all!! More

Great salesperson and welcoming environment. Wonderful and satisfying experience. Would recommend to anyone You will be happy Wonderful and satisfying experience. Would recommend to anyone You will be happy More

Casey and Jonathan really went the extra mile and I can’t thank them enough. Even though I wasn’t purchasing a Genesis, they definitely made me feel welcomed, accepted and genuinely appreciated for my under thank them enough. Even though I wasn’t purchasing a Genesis, they definitely made me feel welcomed, accepted and genuinely appreciated for my under 10k car purchase. Literally the best customer service I’ve ever had. I love my “new to me” Ford and I can’t thank you enough! More

Cody has been our service rep since our GV70 purchase and has consistently provided clear and pleasant explanations for our visits for scheduled maintenance. His attention to our need for a loaner vehicle e has consistently provided clear and pleasant explanations for our visits for scheduled maintenance. His attention to our need for a loaner vehicle each time is appreciated since we live out of the Scottsdale area - it is always ready, clean, and washed for us. More

This dealership demonstrates the proper way to work with a new customer. No pressure tactics at all. No bait and switch. Just straight up info on what we were buying. a new customer. No pressure tactics at all. No bait and switch. Just straight up info on what we were buying. More

Thank you Casey and Lui for facilitating such an easy and seamless vehicle purchase. I felt welcomed from initial contact with Casey (Salesperson) through the Financing (Lui) negotiating/finalizing phase. I seamless vehicle purchase. I felt welcomed from initial contact with Casey (Salesperson) through the Financing (Lui) negotiating/finalizing phase. I would highly recommend this dealership again. More

Let's just say that Cody is such an asset to this place! What a great personality and so easy to talk to. He makes you feel like you are an instant friend, We cannot say enough good things about him. The se What a great personality and so easy to talk to. He makes you feel like you are an instant friend, We cannot say enough good things about him. The service here is always great! Thanks so much for taking such good care of us and our vehicle. More

Dealership may be difficult to find, but worth it! Ask for salesperson, Chris Reed. He’s the BEST! Very responsive, great customer service. Ask for salesperson, Chris Reed. He’s the BEST! Very responsive, great customer service. More

I love coming to get my car taken care of here! Cody is a super nice young man. He is super helpful and is always willing to help me when I need it! Cody is a super nice young man. He is super helpful and is always willing to help me when I need it! More