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Genesis of Scottsdale Service

Scottsdale, AZ

4.9
19 Reviews

8445 E. Frank Lloyd Wright Blv

Scottsdale, AZ

85260

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Showing 19 reviews

March 27, 2025

Great salesperson and welcoming environment. Wonderful and satisfying experience. Would recommend to anyone You will be happy More

by Mikedrennan1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
Mar 28, 2025 -

Genesis of Scottsdale Service responded

We’re thrilled to hear you had such a positive experience with us. Our team strives to create a welcoming atmosphere, and your recommendation means a lot. Looking forward to seeing you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

March 18, 2025

Casey and Jonathan really went the extra mile and I can’t thank them enough. Even though I wasn’t purchasing a Genesis, they definitely made me feel welcomed, accepted and genuinely appreciated for my under More

by FordGirlForever
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey-Sales, Jonathan-Finance
Mar 19, 2025 -

Genesis of Scottsdale Service responded

Thank you for your wonderful feedback! We're thrilled to hear that Casey and Jonathan made your experience so memorable. It's our priority to ensure every customer feels valued, regardless of their purchase. Enjoy your “new to you” Ford—happy driving! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

March 06, 2025

Cody has been our service rep since our GV70 purchase and has consistently provided clear and pleasant explanations for our visits for scheduled maintenance. His attention to our need for a loaner vehicle e More

by Ocean66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Mar 10, 2025 -

Genesis of Scottsdale Service responded

Thank you for your wonderful feedback! We're thrilled to hear that Cody has consistently provided you with exceptional service and made your maintenance visits seamless. We appreciate your loyalty and look forward to continuing to serve you! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

March 03, 2025

This dealership demonstrates the proper way to work with a new customer. No pressure tactics at all. No bait and switch. Just straight up info on what we were buying. More

by Rick B
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon and Divounte
Mar 05, 2025 -

Genesis of Scottsdale Service responded

Rick, thank you for your fantastic feedback! We're thrilled to hear that you had a positive experience with us. Our goal is to provide transparent and pressure-free service, and it's great to know we hit the mark. Enjoy your new purchase! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

February 28, 2025

Thank you Casey and Lui for facilitating such an easy and seamless vehicle purchase. I felt welcomed from initial contact with Casey (Salesperson) through the Financing (Lui) negotiating/finalizing phase. I More

by anf1313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey, Lui
Mar 03, 2025 -

Genesis of Scottsdale Service responded

Thanks for the fantastic review! We’re thrilled to hear that you had a seamless experience with Casey and Lui. Your recommendation means a lot to us, and we’re here for any future vehicle needs! Enjoy your new ride! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

February 26, 2025

Let's just say that Cody is such an asset to this place! What a great personality and so easy to talk to. He makes you feel like you are an instant friend, We cannot say enough good things about him. The se More

by The Kurtti's
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 27, 2025 -

Genesis of Scottsdale Service responded

We're thrilled to hear about your positive experience with Cody. His friendly approach is truly a part of what makes our team special. We appreciate your kind words and look forward to serving you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

February 15, 2025

Dealership may be difficult to find, but worth it! Ask for salesperson, Chris Reed. He’s the BEST! Very responsive, great customer service. More

by Terryk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Reed, Jonathon Barton
Feb 18, 2025 -

Genesis of Scottsdale Service responded

Thanks for the fantastic review, Terryk! We're thrilled to hear you had a great experience with Chris. We appreciate your feedback and are glad you found us worth the search! Looking forward to assisting you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

February 01, 2025

I love coming to get my car taken care of here! Cody is a super nice young man. He is super helpful and is always willing to help me when I need it! More

by shanbret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 03, 2025 -

Genesis of Scottsdale Service responded

Thanks for the fantastic feedback! We're thrilled to hear you enjoy your visits and appreciate Cody's dedication. Our team is always here to help, and we look forward to seeing you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 31, 2025

The dealership is great. Service is good and the team is competent. They take good care of my car. Needs a better plan for service scheduling. I was once told I would need to More

by stevenmhogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 01, 2025 -

Genesis of Scottsdale Service responded

Steven, We're happy to see that overall you're satisfied with the service you receive here. We're currently working to improve our service process so we can accommodate our guests in a much more timely manner and provide them with loaner vehicles. Your feedback is extremely valuable to us and we look forward to providing you with the 5-star service you deserve at your next visit. See you then. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 24, 2025

Cody was extremely helpful, professional, and responsive to our unanticipated service needs. We would recommend him highly. More

by bdavidson43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 27, 2025 -

Genesis of Scottsdale Service responded

Thank you for the fantastic feedback! We're thrilled to hear that Cody was able to assist you effectively. Your recommendation means a lot to us, and we’re proud to have team members who go above and beyond for our customers. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

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