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Genesis of Northwest San Antonio - Service Center

Boerne, TX

4.7
360 Reviews

360 Reviews of Genesis of Northwest San Antonio - Service Center

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April 05, 2025

Was treated very well Alex and the guys were great and overall a good experience. More

by Psboerne
Recommend Dealer
Yes
Employees Worked With
Alex Martinez
April 04, 2025

The service department was very pleasant and helpful. Kept me updated on progress and how long it would take More

by MIMI20120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry in the service department
April 03, 2025

very nice dealership, waiting area great,had to drive like 200 miles but it was worth it,i would defently recomend Genesis of nw San Antonio. More

by JPasquel59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
April 03, 2025

Had a really good experience with this dealership for some svc needs we had....thanks all! More

by rwg1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry was our Svc Advisor
April 01, 2025

I was well taken care of! I anticipated a long wait to have my Genesis repair completed since I had a Friday appointment, but after getting my loaner car dropped off in the mo More

by SHAUNASUFLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
March 23, 2025

Top notch service! I made the appointmet without any problems, and was able to get in/out when I needed to. Thank you! More

by candymartin54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
March 23, 2025

Jerry took care of my vehicle's wheel rash in one day. I am incredibly pleased with the results. More

by mkmeikle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
March 22, 2025

Service is ALWAYS outstanding. JC, Ruben, Jerry, Danny, Belle are all so nice and helpful. Always impressed with the level of care they put into servicing my G70. Great work!!! More

by Pg70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC, Ruben, Danny, Belle, Jerry
March 22, 2025

Always a great experience with Ruben and Jerry. I highly recommend not only a Genesis but also the service team at NW Genesis. More

by debdebelc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben, Jerry, Julian, Tim
March 19, 2025

The staff is friendly and attentive. I was kept updated throughout the maintenance of my vehicle by my service advisor. The salesman who sold me my vehicle visited with me too. He even r More

by jgarza15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry, Williams
Mar 19, 2025 -

jgarza15 responded

Thank you for your service.

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