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Genesis of Northwest San Antonio - Service Center

Boerne, TX

4.7
310 Reviews

310 Reviews of Genesis of Northwest San Antonio - Service Center

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January 08, 2025

I recently lease a G80e. I negotiated the deal over the phone and went to the dealership to close. I worked with Tyler and had a very good experience. Very nice dealership an More

by ltomicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jones
January 08, 2025

JC has taken care of all of my vehicle issues and communicates well with me. More

by DEVONJACOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Santibanez
January 07, 2025

I had the most pleasurable car buying experience. Prakash and Ken went above and beyond my expectations, it was so nice to feel so welcomed. Definitely recommend ! More

by angie.steubing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken and Prakash
January 06, 2025

For my first time, great experience. Had my GV80 serviced. Juan kept me informed about every aspect of the service. More

by cway15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
January 03, 2025

Have had an amazing experience with this dealership so far. Very impressed! Val is awesome, always takes perfect care of me! More

by JAYOUNG64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val and Doug
December 31, 2024

Timely pickup and drop off of my vehicle through the concierge service. Vehicle was serviced and returned faster than I planned for it. More

by thomas0852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry, and 2 other drivers
December 28, 2024

My experience was excellent, and my Service advisor JC kept me informed step by step as to my vehicle progress and safety. Thank you so much For all your help. Patricia Morales More

by PATTYINSATX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
December 27, 2024

Best service and customer experience. They keep you informed. The waiting area is very nice and well stocked with snacks and drinks More

by joclare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
December 26, 2024

Service Advisot was outstanding, Facility is state of the art, customer seating area is extremely comfortable. Entire staff courteous and friendly! More

by GBROWNLOW60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Santibanez
December 19, 2024

Friendly, on time staff who anre eager to provide solid customer service without being obsequious. More

by CATHEARINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Hunter, jerry
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