Genesis of Northwest San Antonio - Service Center

Scheduled an appointment to have my tire change. Earnest was helpful to get me started. However, I was put on the backburner and I waited three hours to get my tire changed. Earnest was helpful to get me started. However, I was put on the backburner and I waited three hours to get my tire changed. More

Thank you Ernest and Eduardo for information and staying in contact with me Your drivers were courteous and polite in contact with me Your drivers were courteous and polite More

Took well over 1 hr for an oil change. There was a bay open but my car sat ......After such a delay I feel the dealership should offer a discount or some amenity to the customer There was a bay open but my car sat ......After such a delay I feel the dealership should offer a discount or some amenity to the customer More

Everything went very professional. Nice waiting room and snacks coffee and water. Lovers the entrance for service. Nice waiting room and snacks coffee and water. Lovers the entrance for service. More

Love the new look of the new service center. Promptly addressed our needs and schedule for the recall appointment. Promptly addressed our needs and schedule for the recall appointment. More

Sonia took care of the tire fix and kept me informed. Good experience. Would recommend. Good experience. Would recommend. More

Just took it for the 35,000 mile oil change, tire rotation & check up and any issues. rotation & check up and any issues. More

Everyone was really nice. I came in on the wrong day and they squeezed me in. Much appreciated. I came in on the wrong day and they squeezed me in. Much appreciated. More

Clean new & shiny. Lots of action & helpful employees. Took a long time but I was in the lounge. Lots of action & helpful employees. Took a long time but I was in the lounge. More

Just had to order & get a new remote programmed for my Genesis G70 before Abilene. Genesis G70 before Abilene. More