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Genesis of Northwest San Antonio - Service Center

Boerne, TX

4.7
345 Reviews

345 Reviews of Genesis of Northwest San Antonio - Service Center

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November 06, 2023

Super responsive and returned my car quickly and even filled my tank! Exceeded my expectations More

by GBABES65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
November 05, 2023

Scheduled an appointment to have my tire change. Earnest was helpful to get me started. However, I was put on the backburner and I waited three hours to get my tire changed. More

by STEPHEN2OF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earnest
November 05, 2023

Thank you Ernest and Eduardo for information and staying in contact with me Your drivers were courteous and polite More

by harris.g15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest and Eduardo
November 05, 2023

Great service, professional approach and a pleasure to do business with this dealership. Highly recommended More

by rogereth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
November 01, 2023

Took well over 1 hr for an oil change. There was a bay open but my car sat ......After such a delay I feel the dealership should offer a discount or some amenity to the customer More

by mccloskey1969
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maurice
October 29, 2023

Everything went very professional. Nice waiting room and snacks coffee and water. Lovers the entrance for service. More

by BELCCCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
October 28, 2023

Love the new look of the new service center. Promptly addressed our needs and schedule for the recall appointment. More

by SUSAN1630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
October 27, 2023

Sonia took care of the tire fix and kept me informed. Good experience. Would recommend. More

by HERNAN.THE.CIVIL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonio Rocha
October 27, 2023

Just took it for the 35,000 mile oil change, tire rotation & check up and any issues. More

by VLJUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie soliz
October 23, 2023

Everyone was really nice. I came in on the wrong day and they squeezed me in. Much appreciated. More

by crystalwilliams1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shuttle driver
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