Genesis of Northwest San Antonio - Service Center

I had the most pleasurable car buying experience. Prakash and Ken went above and beyond my expectations, it was so nice to feel so welcomed. Definitely recommend ! Prakash and Ken went above and beyond my expectations, it was so nice to feel so welcomed. Definitely recommend ! More

For my first time, great experience. Had my GV80 serviced. Juan kept me informed about every aspect of the service. Had my GV80 serviced. Juan kept me informed about every aspect of the service. More

Have had an amazing experience with this dealership so far. Very impressed! Val is awesome, always takes perfect care of me! far. Very impressed! Val is awesome, always takes perfect care of me! More

Timely pickup and drop off of my vehicle through the concierge service. Vehicle was serviced and returned faster than I planned for it. concierge service. Vehicle was serviced and returned faster than I planned for it. More

My experience was excellent, and my Service advisor JC kept me informed step by step as to my vehicle progress and safety. Thank you so much For all your help. Patricia Morales kept me informed step by step as to my vehicle progress and safety. Thank you so much For all your help. Patricia Morales More

Best service and customer experience. They keep you informed. The waiting area is very nice and well stocked with snacks and drinks They keep you informed. The waiting area is very nice and well stocked with snacks and drinks More

Service Advisot was outstanding, Facility is state of the art, customer seating area is extremely comfortable. Entire staff courteous and friendly! art, customer seating area is extremely comfortable. Entire staff courteous and friendly! More

Friendly, on time staff who anre eager to provide solid customer service without being obsequious. customer service without being obsequious. More

The service was outstanding. Juan, the Service Advisor was especially responsive and helpful to my every need and question. Doug, who arranged for my loaner car was also very cou Juan, the Service Advisor was especially responsive and helpful to my every need and question. Doug, who arranged for my loaner car was also very courteous and helpful. More

Service department helped me with everything I needed. Fast and friendly people at the dealership Fast and friendly people at the dealership More