Genesis of Northwest San Antonio - Service Center

Love the new look of the new service center. Promptly addressed our needs and schedule for the recall appointment. Promptly addressed our needs and schedule for the recall appointment. More

Just took it for the 35,000 mile oil change, tire rotation & check up and any issues. rotation & check up and any issues. More

Everyone was really nice. I came in on the wrong day and they squeezed me in. Much appreciated. I came in on the wrong day and they squeezed me in. Much appreciated. More

Clean new & shiny. Lots of action & helpful employees. Took a long time but I was in the lounge. Lots of action & helpful employees. Took a long time but I was in the lounge. More

Just had to order & get a new remote programmed for my Genesis G70 before Abilene. Genesis G70 before Abilene. More

Worst customer service with regards to communication I’ve ever experienced from any entity ever. ever experienced from any entity ever. More

Great staff. Sonia was amazing and kept me informed throughout the progress of my car. Sonia was amazing and kept me informed throughout the progress of my car. More

Service manager is a very nice individual along with service writer. They treaded me and my wife like the Cadillac dealers used to treat us. service writer. They treaded me and my wife like the Cadillac dealers used to treat us. More

Service was good. However I called and left a message 2x’s to schedule service and never rec’d a call back. I ended up driving to the dealership to schedule maintenan However I called and left a message 2x’s to schedule service and never rec’d a call back. I ended up driving to the dealership to schedule maintenance.. More

They are friendly, they listen to your concerns and they stay in contact with you. stay in contact with you. More