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Genesis of Northwest San Antonio - Service Center

Boerne, TX

4.7
359 Reviews

359 Reviews of Genesis of Northwest San Antonio - Service Center

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June 27, 2025

Gayle and the entire staff is amazing! Fast service and they always go the extra mile. Ruben, Val, Gayle, thank you!!! More

by Pg70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gayle, Val, Ruben
June 25, 2025

My first time here. Car needed repairs which took a good chunk of the day. Every single person I encountered was friendly and helpful. Gayle, my service adviser, kept me More

by jmtthor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gayle, Raymond
June 25, 2025

Polly and JC were AMAZING! ! This will be my service location as long as I have a Genesis. More

by HLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polly, JC
June 25, 2025

Received great service and explanation of what was done and what May be needed in the near future. More

by MACE101517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
June 25, 2025

Professional, prompt, and courteous. I was very impressed with my experience, the team was able to complete the service quickly, and the waiting room is clean and comfortable! More

by ackmanwj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
June 23, 2025

I receive great service every time i go there and i am treated very well. More

by ALANRHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
June 22, 2025

This dealership seems very clean and well organized. The sales team and finance team provided excellent service from initial welcome through driving away in our new Genesis! More

by eandkpyles
Recommend Dealer
Yes
Employees Worked With
Shane, Ken
June 20, 2025

Great experience. Was immediately greeted by service rep and within 30 minutes, they identified the problem. The service manager, Reuben, was extremely helpful. will More

by cleacoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager, Reuben
June 19, 2025

They are very sincere and nice peoples to deal with or trust to by vehicle from them. More

by ssosidele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
June 18, 2025

Very organized and customer service focused. On time and professional interactions. Highly recommend using their concierge services. More

by GARSUENBTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The valet group on the phone and in person were excellent. Good interpersonal skills.
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