Genesis of Northwest San Antonio - Service Center

Great and fast experience. Gayle was great to work with and made the experience seamless. Gayle was great to work with and made the experience seamless. More

100% quality in this delivery of a Genesis G80. Every aspect of their professionalism was on display. This made for a on-time delivery the first time. Every aspect of their professionalism was on display. This made for a on-time delivery the first time. More

Gayle did a great job ensuring my concerns were addressed and things went smoothly. This is my first experience with Gayle and I was happy. My previous 2 experiences were not as positive and things went smoothly. This is my first experience with Gayle and I was happy. My previous 2 experiences were not as positive More

Called and talked to Chase in the Service Department, regarding a recall on our 2024 GV80. He listened to my concern, scheduled a appointment right away. Drove up to the service entrance, he was standin regarding a recall on our 2024 GV80. He listened to my concern, scheduled a appointment right away. Drove up to the service entrance, he was standing there and motioned me to drive right in. Took my information, walked me into the service lounge made sure I was comfortable. I had a nice flavored water and snack, before I knew it was done. Checked out with the cashier, he had the vehicle waiting right out side the service door. Asked if I had any questions, shook my hand and I was on my way. Awesome service experience and service advisor. Chase is the man!! More

The Genesis G80 is a beautiful car and wonderful to drive. It’s the best. I love it💜! drive. It’s the best. I love it💜! More

Great service, as usual. All personnel were professional and very courteous. Xxx xxx xxx xxx xxx All personnel were professional and very courteous. Xxx xxx xxx xxx xxx More

They were right on schedule, and fixed the problem. The staff is professional and friendly. Good experience The staff is professional and friendly. Good experience More

Dealer is foot as far customer service. However, the radio still having issues and was told that I had to wait for the next update. However, the radio still having issues and was told that I had to wait for the next update. More

The service and overall experience was very good. I was torn between waiting at the dealer and going home, but the wait was pleasant. I was torn between waiting at the dealer and going home, but the wait was pleasant. More

Gayle in service was very helpful and professional. Thanks to Ahmed for explaining the tech features in my vehicle. Thanks to Ahmed for explaining the tech features in my vehicle. More