Genesis of Northwest San Antonio - Service Center

New state of the art facility. Friendly professional people. A question arose as to proper oil for my vehicle but I was assured that service department knows best. We'll see! Highl Friendly professional people. A question arose as to proper oil for my vehicle but I was assured that service department knows best. We'll see! Highly recommend this dealership. Well done! More

This dealership was very helpful, I bought my car in a different state prior to moving here to Texas and they made sure I was able to get my free servicing. This has probably been the best/smoothest exper different state prior to moving here to Texas and they made sure I was able to get my free servicing. This has probably been the best/smoothest experience I’ve had with any dealership. More

Our Genesis was picked up, serviced and delivered back to us flawlessly with the utmost in professionalism. us flawlessly with the utmost in professionalism. More

Had my two front tires replaced at the dealership a few weeks ago. We noticed while washing the car, that both tire stem caps were missing. I called the dealership and while they gave me news ones, I would weeks ago. We noticed while washing the car, that both tire stem caps were missing. I called the dealership and while they gave me news ones, I would have thought that with the concierges service plan we have they would have brought them to us. Anyway, todays customer service at the facility was top notch. More

2024 GV80 (2 months old) would not start 3 times, needed new battery. They could not get a new one nor assure me it wouldn’t happen again. Sold it back to them at a great loss. Beware! Battery issue is wel new battery. They could not get a new one nor assure me it wouldn’t happen again. Sold it back to them at a great loss. Beware! Battery issue is well documented on internet. You can be stranded at any time, anywhere!! More

I just toke my car withouth amd appointment and they serviced it rigth away, very nice waiting area, the service guy explain everything in detail and 30 minutes later, it was ready. serviced it rigth away, very nice waiting area, the service guy explain everything in detail and 30 minutes later, it was ready. More

Jerry was amazing and kept me informed throughout my service appointment. Definitely appreciate the entire team’s professionalism and customer service. service appointment. Definitely appreciate the entire team’s professionalism and customer service. More

I’m extremely impressed with this dealership and the professionalism across the staff. I very happy to see a full Genesis Gallery in the San Antonio area professionalism across the staff. I very happy to see a full Genesis Gallery in the San Antonio area More

Very clean? Super professional. I love how it’s just for Genesis and the team is very kind and helpful. Super professional. I love how it’s just for Genesis and the team is very kind and helpful. More

Jerry kept me in the loop all the way and everything was done in a timely manner! done in a timely manner! More