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Genesis of Northwest San Antonio - Service Center

Boerne, TX

4.7
310 Reviews

310 Reviews of Genesis of Northwest San Antonio - Service Center

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April 14, 2025

JC was very helpful in getting my vehicle in to have the driver assist system checked More

by Brmanntx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
April 14, 2025

another great experience with the svc dept here this week. thanks all for helping us this week! More

by rwg1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry is our svc advisor.
April 13, 2025

Exceptional, honest customer service. Service advisor was very communicative and car always available prior to estimated time. More

by juancarlos0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
April 13, 2025

The dealership was spotless and very comfortable. Jerry Williams, Belle and all personnel are fantastic! This will be my new number 1 Genesis dealership for service and our next new car purchase. Onl More

by PO.REYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams, Belle Cortez assistant and Jerral A.
April 11, 2025

Always a wonderful, welcoming visit! Jerry our service advisor is amazing, very knowledgeable and communicative. Our shuttle driver Tim was also wonderful. Best service center in all San More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry W
April 09, 2025

I want to start by thanking Belle and Danny for their professionalism, pleasant demeanor, and willingness to help resolve schedule conflicts. I also want to thank Jerry for his assistance and the rap More

by ROSSKM57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belle, Danny, and Jerry
April 08, 2025

Jerry was amazing from the moment my daughter showed up will be back in the future More

by lisavargas69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
April 08, 2025

Wish I would have known about the Setvice details because they were sent via text instead of a phone call. By the time I was able to access, my car was already delivered. I am close to 46 miles away and t More

by lrmills916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry
April 05, 2025

Was treated very well Alex and the guys were great and overall a good experience. More

by Psboerne
Recommend Dealer
Yes
Employees Worked With
Alex Martinez
April 04, 2025

The service department was very pleasant and helpful. Kept me updated on progress and how long it would take More

by MIMI20120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry in the service department
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