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Genesis of Northwest San Antonio

Boerne, TX

Overview
Reviews
Vehicles
4.7
608 Reviews
Genesis Of NW San Antonio Genesis Dealership in San Antonio, TX There are many reasons why you should choose Genesis of NW San Antonio. First of all, our convenient location in the San Antonio area means that drivers in the greater San Antonio area are only a short drive away. When you visit us, you'll immediately recognize that we put our customers first. We pride ourselves on our incredible customer service and want to help you with the car-buying process. We have an incredible inventory and can help you each step of the way.
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25766 Interstate 10 Frontage Rd

Boerne, TX

78006

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Showing 608 reviews

November 29, 2023

Communication when vehicle was in shop was good; however, I discovered the car was damaged while there. I have now left 6 messages over the last 10 days and cannot get anyone to return my call. More

by VICKIOUB
Service Time
Recommend Dealer
No
Employees Worked With
Unknown
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November 28, 2023

Everyone there was very professional and polite. I was informed of what was going on with my car and when the service would be complete. Awesome Service! More

by trapitts
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Dominguez
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November 26, 2023

Shane monroe was a pleasure to work with and he is very knowledgeable. He is the kind of person you like to deal with. More

by OLBLUCAD
Recommend Dealer
Yes
Employees Worked With
Shane monroe and Isreal Fernandez
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November 26, 2023

Friendly excellent service the waiting areas was amazing. I was able to relax while my car was being worked on. More

by chernandez15411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
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November 26, 2023

Ernest has always helped me get my car in and out as quickly as possible! More

by klopez261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Hernandez
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November 23, 2023

Delayed response time of more than 1 month. No follow up when the car is in service. No one answers the phone. More

by JAGTEX93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruben
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November 21, 2023

The dealership personnel gave us outstanding customer service—accommodating and sincere people. Great experience! I am impressed with the Genesis product, and we look forward to working with the dealer More

by nbfrkf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony R. is an exceptional salesperson. He knows his product inside and out.
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November 20, 2023

The dealership is very helpful. They were able to answer any questions i had and some I didn’t know to ask. More

by ALANRHALL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom mandavi
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November 18, 2023

Received a letter that I applied for credit with the dealership when I never gave them permission to do so. They didn’t cash my buyers check in time, which made this process unnecessarily stressful. More

by lr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Israel
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November 18, 2023

Easy, Fast, and Efficient. Very professional and not pushy at all. 10/10 recommend going with Israel. More

by ISAAC8106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel
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