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Genesis of Northwest San Antonio

Boerne, TX

Overview
Reviews
Vehicles
4.7
557 Reviews
Genesis Of NW San Antonio Genesis Dealership in San Antonio, TX There are many reasons why you should choose Genesis of NW San Antonio. First of all, our convenient location in the San Antonio area means that drivers in the greater San Antonio area are only a short drive away. When you visit us, you'll immediately recognize that we put our customers first. We pride ourselves on our incredible customer service and want to help you with the car-buying process. We have an incredible inventory and can help you each step of the way.
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25766 Interstate 10 Frontage Rd

Boerne, TX

78006

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Showing 557 reviews

November 01, 2023

Took well over 1 hr for an oil change. There was a bay open but my car sat ......After such a delay I feel the dealership should offer a discount or some amenity to the customer More

by mccloskey1969
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maurice
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October 29, 2023

I'm pleased with my dealings with the staff at Genesis NW I10. After an initial miscommunication, all was resolved. Tony did an excellent job of taking care of me and my requests. More

by agalvan0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Ken and Matt. Israel assisted Ken with the closing documents.
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October 28, 2023

Everything went very professional. Nice waiting room and snacks coffee and water. Lovers the entrance for service. More

by BELCCCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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October 28, 2023

Met immediately by Shane my salesperson. He was knowledgeable, engaging, polite and not pushy. Finance was a breeze and follow up has been excellent. Everyone was so helpful and no one wast More

by keboldrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane, Ken, Matt
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October 27, 2023

Sonia took care of the tire fix and kept me informed. Good experience. Would recommend. More

by HERNAN.THE.CIVIL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonio Rocha
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October 27, 2023

Love the new look of the new service center. Promptly addressed our needs and schedule for the recall appointment. More

by SUSAN1630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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October 26, 2023

Just took it for the 35,000 mile oil change, tire rotation & check up and any issues. More

by VLJUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie soliz
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October 23, 2023

Very friendly staff. Very helpful and had great knowledge of the vehicles and features. Israel did an amazing job! More

by rbrewer2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel
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October 23, 2023

Everyone was really nice. I came in on the wrong day and they squeezed me in. Much appreciated. More

by crystalwilliams1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shuttle driver
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October 22, 2023

Visited website and found the car we liked. Discussed the amount we wanted to pay and it was so easy to do. I spoke with Shane on the phone and agreed on a price. Filled out paperwork online, v More

by DrJohnWeaver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Monroe
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