Genesis of Northwest San Antonio

Went in for a buff on side panels, and a rattling noise in the back. Mechanic/Technician sends me a video of stating it’s a tool box I have in the back. When I clearly told my service advisor it was happen in the back. Mechanic/Technician sends me a video of stating it’s a tool box I have in the back. When I clearly told my service advisor it was happening in the back. No questions were asked to find out the whole situation or problem. I would hope a premium luxury vehicle/dealership would provide that. I also told my service advisor that I was running low on coolant Basically to summarize it seems like there is not a lot of effort happening when it comes to servicing the vehicle. I had just went into service in December 2024 and was told everything looks great and no even 2-4 weeks later I was told car needs an alignment. Overall I am highly disappointedly with quality of care and service. More

Dealership was clean throughout and everyone was attentive to my needs especially my service provider who went above and beyond. He even gave me a tour of the facility and helped me with getting sit attentive to my needs especially my service provider who went above and beyond. He even gave me a tour of the facility and helped me with getting situated while waiting for my vehicle to be serviced. A++++ More

Shane and finance dept were awesome to work with. No pressure and very knowledgeable. Thank you. No pressure and very knowledgeable. Thank you. More

Best service I’ve ever had! Quick and the advisor was amazing. Also that cashier was nice. Quick and the advisor was amazing. Also that cashier was nice. More

Exceptional customer service. Jordan kept in touch on a regular basis to ensure I wasn't forgotten while I was in search of a new vehicle. He was very knowledgeable whenever I ha Jordan kept in touch on a regular basis to ensure I wasn't forgotten while I was in search of a new vehicle. He was very knowledgeable whenever I had questions regarding the GV80 to help in my decision making. More

Beautiful place. Great service. Loved it. The service department were courteous and positive. Keep up the good work Great service. Loved it. The service department were courteous and positive. Keep up the good work More

I recently lease a G80e. I negotiated the deal over the phone and went to the dealership to close. I worked with Tyler and had a very good experience. Very nice dealership an I negotiated the deal over the phone and went to the dealership to close. I worked with Tyler and had a very good experience. Very nice dealership and an easy non pushy sales experience. Highly recommend. More

JC has taken care of all of my vehicle issues and communicates well with me. communicates well with me. More

Very welcoming environment, professionals willing to take the time to ensure you underage product and most of all that you are getting what you want. the time to ensure you underage product and most of all that you are getting what you want. More

I had the most pleasurable car buying experience. Prakash and Ken went above and beyond my expectations, it was so nice to feel so welcomed. Definitely recommend ! Prakash and Ken went above and beyond my expectations, it was so nice to feel so welcomed. Definitely recommend ! More