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Genesis of Northwest San Antonio

Boerne, TX

Overview
Reviews
Vehicles
4.7
481 Reviews
Genesis Of NW San Antonio Genesis Dealership in San Antonio, TX There are many reasons why you should choose Genesis of NW San Antonio. First of all, our convenient location in the San Antonio area means that drivers in the greater San Antonio area are only a short drive away. When you visit us, you'll immediately recognize that we put our customers first. We pride ourselves on our incredible customer service and want to help you with the car-buying process. We have an incredible inventory and can help you each step of the way.
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25766 Interstate 10 Frontage Rd

Boerne, TX

78006

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Showing 481 reviews

November 05, 2023

Thank you Ernest and Eduardo for information and staying in contact with me Your drivers were courteous and polite More

by harris.g15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest and Eduardo
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November 05, 2023

Great service, professional approach and a pleasure to do business with this dealership. Highly recommended More

by rogereth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
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November 05, 2023

No pressure sales. Answered all our questions and performed as promised. Would recommend to others. More

by Anonymous
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom (Sales)
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November 04, 2023

Scheduled an appointment to have my tire change. Earnest was helpful to get me started. However, I was put on the backburner and I waited three hours to get my tire changed. More

by STEPHEN2OF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earnest
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November 01, 2023

Took well over 1 hr for an oil change. There was a bay open but my car sat ......After such a delay I feel the dealership should offer a discount or some amenity to the customer More

by mccloskey1969
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maurice
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October 29, 2023

I'm pleased with my dealings with the staff at Genesis NW I10. After an initial miscommunication, all was resolved. Tony did an excellent job of taking care of me and my requests. More

by agalvan0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Ken and Matt. Israel assisted Ken with the closing documents.
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October 28, 2023

Everything went very professional. Nice waiting room and snacks coffee and water. Lovers the entrance for service. More

by BELCCCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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October 28, 2023

Met immediately by Shane my salesperson. He was knowledgeable, engaging, polite and not pushy. Finance was a breeze and follow up has been excellent. Everyone was so helpful and no one wast More

by keboldrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane, Ken, Matt
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October 27, 2023

Sonia took care of the tire fix and kept me informed. Good experience. Would recommend. More

by HERNAN.THE.CIVIL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonio Rocha
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October 27, 2023

Love the new look of the new service center. Promptly addressed our needs and schedule for the recall appointment. More

by SUSAN1630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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