Genesis of Northwest San Antonio
Boerne, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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They picked my vehicle up ahead of schedule. They gave me updates and let me know what all was done when they returned it. They gave me updates and let me know what all was done when they returned it. More
Excellent service and informative on all the issues regarding my visit and beyond. Very much looking forward to the opening of the new location. regarding my visit and beyond. Very much looking forward to the opening of the new location. More
Jerry is the shining star within the service department. He answers his phone, returns messages and is always available. Having been in the automotive industry, I can appreciate a great service advisor. I r He answers his phone, returns messages and is always available. Having been in the automotive industry, I can appreciate a great service advisor. I recommend him completely. More
They were very responsive and got my GV80 in and out quickly. They even went above and beyond and offered the valet service which made it way more convenient for me to go on about my day. Thank you! quickly. They even went above and beyond and offered the valet service which made it way more convenient for me to go on about my day. Thank you! More
Communication before the scheduled service was good as I was informed as to the service pick up process. Day of service I was called with the ETA and they arrived on time. I was called again giving me the was informed as to the service pick up process. Day of service I was called with the ETA and they arrived on time. I was called again giving me the ETA of my car to be returned and the service slip would be included. Jerry did arrive as promised. Even though I was without a vehicle for about 2 1/2 hours, ( they asked if I wanted a loaner) I was able to accomplish my work without interruption of being out of the office. I recommend the concierge service! And best of all, the vehicle was hand washed...she's a beauty! More