Genesis of Northwest San Antonio
Boerne, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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My rating is due to the outstanding service received from my salesperson - who has continued to provide top notch customer service. Tony has quickly responded to all my inquiries, and I have no doubt he wil my salesperson - who has continued to provide top notch customer service. Tony has quickly responded to all my inquiries, and I have no doubt he will continue to do so. As for the pricing and & warranty process, I found it confusing and I received a notice that I was turned down for credit when I never applied -- I paid cash for my GV80. Getting my final vehicle registration was a debacle. I received a call that my plates were in. Since I was transferring handicap plates, I asked for the registration to be mailed. After about a week, I called Tony to follow-up, and he was told they did not mail plates or registration. I drove all the way over only to discover that they had, in fact, mailed the registration of my handicapped plates. Tony was also the person who ensured I received my Wash Tub membership. More
Shane was great and had everything wrapped up and ready before I even showed up. Signed some e-docs and was out the door in about an hour with a quick set up and run down on the car's tech and settings. before I even showed up. Signed some e-docs and was out the door in about an hour with a quick set up and run down on the car's tech and settings. More
Actually worked out the deal , including trading value, before I traveled to dealer and Genesis (Jordan) lived up to the agreement 100%. Financing went very smoothly and car was delivered as promised. High before I traveled to dealer and Genesis (Jordan) lived up to the agreement 100%. Financing went very smoothly and car was delivered as promised. Highly recommend the entire group and the dealership was extremely clean More
Within minutes of driving the G70 we knew we would be making a purchase. Fantastic salesman Poli was so knowledgable about the Genesis brand and answered all our questions with ease. He was a pleasure to making a purchase. Fantastic salesman Poli was so knowledgable about the Genesis brand and answered all our questions with ease. He was a pleasure to work with. Israel made the paperwork a breeze while Jordon easily answered all the “bells and whistles” questions. More
The appointment was quick. The new facility was week appointed and their service meet my expectations. The service writer Jerry was friendly and knowledgeable. The new facility was week appointed and their service meet my expectations. The service writer Jerry was friendly and knowledgeable. More