Genesis of Northwest San Antonio

Love this new Boerne location for a Genesis dealership and service! Jerry Williams took such good care of us and our car for routine maintenance. He was professional and helpful, keeping us informed about and service! Jerry Williams took such good care of us and our car for routine maintenance. He was professional and helpful, keeping us informed about the status of the service. The facility is great - modern and efficient! More

The service was great. Best of all that you can view your vehicle while the service is being completed. The staff super friendly, helpful, thoughtful and professional. T Best of all that you can view your vehicle while the service is being completed. The staff super friendly, helpful, thoughtful and professional. The location is beautiful. More

Willing to go the extra mile to make my experience one of the best car buying the best car buying More

This is a wonderful dealership! I just love everything about it!! My sales rep. Shane Monroe was awesome, very knowable about the GV80 2025, his expertise is wonderful. Ken Flynn my I just love everything about it!! My sales rep. Shane Monroe was awesome, very knowable about the GV80 2025, his expertise is wonderful. Ken Flynn my finance rep is also great and helpful as well as Jerry Williams my service rep. I have only wonderful to say since I traded in my GV80 Prestige 3.5t 2024 for a 2025 same specs. More

JC is the best advisor out there! Make sure to give him a ring if ya need anything. Make sure to give him a ring if ya need anything. More

The service was great, fast and efficient from start to finish. Willing to work with us on trade in, polite and friendly sales people. finish. Willing to work with us on trade in, polite and friendly sales people. More

The salesman were very nice and the process was fast. I am happy with the vehicle I purchased. I am happy with the vehicle I purchased. More

We showed up at 5PM to buy our car. Our experience with our salesman was less than it should have been when purchasing this level of vehicle. Our sales person seemed tired and less th Our experience with our salesman was less than it should have been when purchasing this level of vehicle. Our sales person seemed tired and less than enthusiastic to be making the sale. Attitude and appearance are important. He seemed new and unsure about some of the things he told us, ranging from the functionality of the vehicle to the Genesis App. We had to figure some things on our own. I have had better experiences buying vehicles of less value. We had already made our minds up to purchase a vehicle that day. If not, we would have gone to a different Genesis dealer. Vehicle delivery was uneventful. It looked like it was washed with a dirty rag with dirty water. There were scuff marks where they tried to take off residue. Overall, not the caliber of service I would expect from an automobile of this caliber. More

Loud employees in lobby, had to return for engine light fix after I got out on road due to mechanic error, didn't blow out air filter as requested. fix after I got out on road due to mechanic error, didn't blow out air filter as requested. More

Excellent service, and kept me updated. Very professional when they came to pick up my GV80 and when they dropped it off. Car was clean and looked awesome! Very professional when they came to pick up my GV80 and when they dropped it off. Car was clean and looked awesome! More