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Genesis of Northwest San Antonio
Boerne, TX
277 Reviews
Genesis Of NW San Antonio
Genesis Dealership in San Antonio, TX
There are many reasons why you should choose Genesis of NW San Antonio. First of all, our convenient location in the San Antonio area means that drivers in the greater San Antonio area are only a short drive away. When you visit us, you'll immediately recognize that we put our customers first. We pride ourselves on our incredible customer service and want to help you with the car-buying process. We have an incredible inventory and can help you each step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 277 reviews
September 07, 2023
Excellent efficient service and staff were knowledgeable, friendly and courteous. Very nice first experience at this service department. friendly and courteous. Very nice first experience at this service department. More
by G90 fan
Verified CustomerEmployees Worked With
Don’t remember, female
Helpful September 01, 2023
Unfortunately I didn't get the whole package I was sold concerning valet and first class service. The dealership did pick my truck up for services, but I didn't get a loaner vehicle. My truck was picked up concerning valet and first class service. The dealership did pick my truck up for services, but I didn't get a loaner vehicle. My truck was picked up 9:30 am, and I didn't get it back until after 5 pm. I didn't receive an update on my truck status, and once I spoke with someone I was told the reason I still didn't have my truck was that it was waiting to be washed. No transportation, kids to pick up and transport to other commitments... I was extremely disappointed. To top it all off my truck didn't get washed, because I needed it before 6pm... after it had been gone since 9:30 am! I just want the promise that came with the truck I purchased. In Maryland not only did I get valet service, but I always received a loaner. My day went uninterrupted and remained productive. More
by Mrs. Craig
Employees Worked With
Sonia Roacha was my service associate.
August 10, 2023
I called to schedule my vehicle to be picked up at my house for service and the person at the shop scheduled the car to be dropped off at the dealership. It took many calls, texts and emails to clarify t house for service and the person at the shop scheduled the car to be dropped off at the dealership. It took many calls, texts and emails to clarify the situation, and even then, I kept receiving emails and texts advising me to bring the car to the shop. Very confusing! More
by ELI24
Employees Worked With
Do not remember
August 05, 2023
I was greeted by JC with a smile and he helped get my oil change service going quickly so that I could get on with my day. I appreciate him and his willingness to always be so helpful every time my Genesis change service going quickly so that I could get on with my day. I appreciate him and his willingness to always be so helpful every time my Genesis needs to be serviced. More
by JEFLAMER
Employees Worked With
JC
