Genesis of Northwest San Antonio

The service was a five, I’m basing it on the hospitality from Hunter and Ken. The only thing is redoing the contract and the delay on the window tint and driving back the following week from Hunter and Ken. The only thing is redoing the contract and the delay on the window tint and driving back the following week More

We appreciate the service and hospitality. Love that my car was taken professionally taken care of. Thank y’all. Love that my car was taken professionally taken care of. Thank y’all. More

Excellent experience in every way. Our salesperson Hunter was superb and the finance person was also great to work with. We got a car that we like a lot at a fair price. Our salesperson Hunter was superb and the finance person was also great to work with. We got a car that we like a lot at a fair price. More

Excellent experience. Staff was knowledgeable and courteous, but not over bearing or pushy. The dealership itself is very nice. A pleasant place to spend time, which can’t Staff was knowledgeable and courteous, but not over bearing or pushy. The dealership itself is very nice. A pleasant place to spend time, which can’t be said of all dealerships. More

The entire staff was professional, courteous, and mindful of the time I had to make the deal. Overall experience exceeded my expectations. of the time I had to make the deal. Overall experience exceeded my expectations. More

After agreeing on the "out the door price" I was in the dealership too long, more than 3 hours. Thats too long! dealership too long, more than 3 hours. Thats too long! More

The staff at Genesis of NW San Antonio is superior! Especially Shane Monroe, our sales rep. He made the whole car buying experience actually enjoyable! He was so patient, informative, and helpful. I Especially Shane Monroe, our sales rep. He made the whole car buying experience actually enjoyable! He was so patient, informative, and helpful. I wanted to adopt him into our family! We also worked with Ken Flynn on financing/paperwork, he was so great and made everything easily understandable, quick, and painless! All in all it was hands down the easiest and best car shopping/buying experience we have had in our life. We are now loyal customers of Genesis NW San Antonio from here on out! Absolutely outstanding experience from start to finish! More

I didn’t like this dealership at all. I won’t ever come back. Horrible experience. I won’t ever come back. Horrible experience. More

Always a pleasant experience with the team. Glad to include Jerry to the list of professionals led by Ruben. Glad to include Jerry to the list of professionals led by Ruben. More

Poli Gonzalez was so attentive and listened to my concerns. He offered to varied option making it easier and less strssful for me. He always volunteered to follow up with list of required documents n concerns. He offered to varied option making it easier and less strssful for me. He always volunteered to follow up with list of required documents needed to complete the purchase of my first Genesis. Ken Flynn was also super at financing. He addressed all my questions and even those I didn't think to mention. Wonderful team and looking forward to Genesis service for my car maintenance. More