Genesis of Northwest San Antonio

Genesis Service Department is excellent. I was able to book an appointment online and chose the services needed. Once I booked, Jerry contacted me to verify. Pick-up and delivery by Ryan I was able to book an appointment online and chose the services needed. Once I booked, Jerry contacted me to verify. Pick-up and delivery by Ryan was excellent. I changed to pick-up location due to a meeting and they made the needed adjustment and the transition for drop-off was smooth. In addition, someone called to check if I was satisfied with the service and that impressive. Thanks for excellent customer service. More

Superior quality vehicle. All aspects of the sale was professional and timely. We sealed the sale and drove away in less then two hours. Fully satisfied with the sale, period. All aspects of the sale was professional and timely. We sealed the sale and drove away in less then two hours. Fully satisfied with the sale, period. More

A thousand times better than the other Genesis dealership in San Antonio. We will definitely be back in San Antonio. We will definitely be back More

The dealership is very nice and clean as well as comfortable. The service area, nice comfortable. The service area, nice More

Amazing service! Got there for my appointment, they immediately began to work on my vehicle and gave my wife space where she could keep working on her computer withou Got there for my appointment, they immediately began to work on my vehicle and gave my wife space where she could keep working on her computer without being bothered unless it was important. Once they discovered what was wrong with my car they explained thoroughly and explained it was covered under warranty. Jerry was very nice the entire time and kept us informed. He got us a loaner and the staff helped my pregnant wife move some stuff from the vehicles. The repairs were done around our schedule and everything worked out great. Another time I had to drop off my other Genesis for a recall that was going to take just under an hour and the staff kept my 3yo entertained with snacks and drinks. All this to say this dealership has been above and beyond with their customer service and transparency with repairs. More

The team at Genesis did an excellent job assisting me with my purchase. They were not pushy but very transparent with the entire transaction. I would recommend this dealership to anyone looking for a bet with my purchase. They were not pushy but very transparent with the entire transaction. I would recommend this dealership to anyone looking for a better auto purchase experience in San Antonio. More

I had a great experience. Would only change the time spent- too long for my liking Would only change the time spent- too long for my liking More

Excellent customer service, good attention to detail, dealership provided timely communication and handled the repairs properly and in a reasonable amount of time. dealership provided timely communication and handled the repairs properly and in a reasonable amount of time. More

Great sales and management team ever! My second vehicle purchase from them and couldn’t be happier! I highly recommend them!! My second vehicle purchase from them and couldn’t be happier! I highly recommend them!! More

Loved the ambience in the location. Our Sales rep was great as well although there was a few back one forth with numbers, overall it ended up being a great experience Our Sales rep was great as well although there was a few back one forth with numbers, overall it ended up being a great experience More