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Genesis of Northwest San Antonio
Boerne, TX
541 Reviews
Genesis Of NW San Antonio
Genesis Dealership in San Antonio, TX
There are many reasons why you should choose Genesis of NW San Antonio. First of all, our convenient location in the San Antonio area means that drivers in the greater San Antonio area are only a short drive away. When you visit us, you'll immediately recognize that we put our customers first. We pride ourselves on our incredible customer service and want to help you with the car-buying process. We have an incredible inventory and can help you each step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 541 reviews
October 06, 2024
Jerry is the reason I have changed my mind about this dealership. He is on top of everything, answers his calls and ensures I’m good with the service. I appreciate his responsiveness. dealership. He is on top of everything, answers his calls and ensures I’m good with the service. I appreciate his responsiveness. More
by VCOLLIERREALTOR
Verified CustomerEmployees Worked With
Jerry
October 06, 2024
Jerry is the reason I have changed my mind about this dealership. He is on top of everything, answers his calls and ensures I’m good with the service. I appreciate his responsiveness. dealership. He is on top of everything, answers his calls and ensures I’m good with the service. I appreciate his responsiveness. More
by VCOLLIERREALTOR
Employees Worked With
Jerry
October 05, 2024
Jerry and the other service advisor are swamped. Too many calls not enough manpower. Took 4 days of calling and leaving messages until we got a return call. Once we finally got he car scheduled Too many calls not enough manpower. Took 4 days of calling and leaving messages until we got a return call. Once we finally got he car scheduled for service everything was fine More
by STRINGSHOT
Employees Worked With
Jerry
October 05, 2024
Service was excellent. Jerry took great care of me. The only glitch was several voicemail messages that appeared to go into a black hole. I am sure they found the issue and Jerry took great care of me. The only glitch was several voicemail messages that appeared to go into a black hole. I am sure they found the issue and corrected it. More
by LYLEJG1
Employees Worked With
Jerry Williams
October 04, 2024
Very nice people to deal with but the buying process took too long to complete. Once purchase was completed , car should have been ready to drive off but it took almost and additional 2 hours. We had a lot too long to complete. Once purchase was completed , car should have been ready to drive off but it took almost and additional 2 hours. We had a lot questions on operation of the car that were not fully answered. More
by Jmjalnos
Employees Worked With
Juan Gonzales
October 04, 2024
Shane was absolutely the best! Professional, knowledgeable and patient with my decision. With Shane handling everything I had the best car buying experience I have EVER had! Professional, knowledgeable and patient with my decision. With Shane handling everything I had the best car buying experience I have EVER had! More
by BOOKEY
Employees Worked With
Shane Monroe and Israel Hernandez
