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Genesis of Naples

Naples, FL

4.7
141 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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6780 Airport Rd N

Naples, FL

34109

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Showing 141 reviews

February 02, 2024

Customer service is amazing, service advisor takes the time to explain all in detail, I am very happy with the service. More

by R_arango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel Bartnicki, Michelle Leon
Feb 02, 2024 -

Genesis of Naples responded

We're delighted to know you had a great experience with our service advisor at Genesis of Naples. We always aim for transparency and thorough explanations! Thanks for your feedback.

January 24, 2024

No pressure made it easy to find the car I wanted, rather then the car they wanted to sell me. More

by Yaoku2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Jiras, Michelle Leon
Jan 24, 2024 -

Genesis of Naples responded

Congratulations on your new car! The Genesis of Naples team is so glad that you enjoyed your buying experience. Thank you for your business and five-star review!

January 20, 2024

Great service. Everyone was friendly and helpful. They took care of me right away. Very pleased. More

by Mswerner123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Jan 22, 2024 -

Genesis of Naples responded

Thank you for the review! We hope to see you again at Genesis of Naples. Safe travels!

December 16, 2023

Very friendly, very efficient The young man who was the representative was there to please More

by davidrogers24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Leon
Dec 18, 2023 -

Genesis of Naples responded

David, thanks so much for the five-star review! We are happy to hear the Genesis of Naples team was friendly and efficient. Until next time!

December 15, 2023

Genesis of Naples Service: I dealt with JC and could not have hoped for a better technical service specialist. More

by Vermonta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Service Dept
Dec 15, 2023 -

Genesis of Naples responded

We're delighted to know that JC and our team at Genesis of Naples were able to provide you with top-notch service. Thank you for your kind words!

December 13, 2023

The Naples, FL GENESIS dealer recently completed routine maintenance on my GV80. As usual, Peter and his colleagues in the service department provided a professional and impressive service experience. More

by Acmartinez56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter-service department , Michelle Leon
Dec 13, 2023 -

Genesis of Naples responded

We're glad to know that Peter and the rest of our service team at Genesis of Naples provided you with a top-notch experience. We appreciate your kind words about their professionalism and efficiency. Thanks for choosing us!

November 30, 2023

They have really tried to get my problems with my Genesis GV80 resolved but to date have been unsuccessful. Peter has been very accommodating but issue not resolved and vehicle has been towed into dealership More

by Rxdoc69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Franks
Nov 30, 2023 -

Genesis of Naples responded

I apologize for the ongoing issues you've had with your vehicle and thank you for your patience as we work towards resolving them as quickly as possible. All of us at Genesis of Naples, including Peter, are committed to getting you back on the road. If you'd like to discuss our plan of action or further options regarding vehicle replacements, please feel free to reach me using the contact I've provided below. Thank you, Joy Zellers-Rautenkranz Operations Manager (239) 325-1999 ext. 3231 genesismanager@gotamiami.com

November 30, 2023

Arlington is an excellent sales person and person. He was very accommodating in every regard,with never any sales pressure. He knew every technical aspect of the vehicle purchased, it would do justic More

by Narekiantom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arlington, Michelle Leon
Nov 30, 2023 -

Genesis of Naples responded

We're delighted to know that Arlington provided you with such a positive experience at Genesis of Naples. We always strive for top-notch service and it's great to see our team living up to this! Thanks for the support. We'll be sure to pass on your kind words.

November 25, 2023

Vinnie just wrapped up the sale of my 4th Genesis. As always, he was both humorous and all business. So pleased with my new Genesis and the master of ceremonies, Vinnie Incorvaia! Jack F More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vin Incorvaia
Nov 27, 2023 -

Genesis of Naples responded

Jack, it's great to know that Vinnie made your 4th Genesis purchase a memorable one! We're glad you had an enjoyable experience at Genesis of Naples. Enjoy the ride in your new car!

November 16, 2023

Peter Franks understood all the repair issues needed and reviewed with me how each one was remedied after the repairs. He was professional, friendly, thorough and efficient! More

by Dotti Keagy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Franks
Nov 16, 2023 -

Genesis of Naples responded

Dotti, it's great to know that Peter was able to help you understand the repair process at Genesis of Naples. We're glad his professionalism and efficiency made a positive impact on your experience!

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