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Genesis of Naples
Naples, FL
141 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 141 reviews
March 26, 2024
Nothing personal ,but when I bring car for fixed, they damage my new 2024 GV80, break front bumpers brackets both sides and also left fender molding bracket, they repaint molding which is color not matchi damage my new 2024 GV80, break front bumpers brackets both sides and also left fender molding bracket, they repaint molding which is color not matching to car,also molding not sitting properly,they tell me,they can't do anything more,this is maximum they can.i ask them to fixed or please write this for me,sign and sand to my email.and after this they don write ,they don't sand me correct email.they sand me discharged email and they don't want to see my vehicle anymore in service. Very disappointing and very unprofessional service! More
by Eddy
Employees Worked With
Oscar
March 19, 2024
Had to wait 8 weeks to get windshield wipers/spraying repaired on my new Genesis. Had an appt. and still waited 6 hours. I was the very last person to leave. No one even showed me the lounge. I was mis repaired on my new Genesis. Had an appt. and still waited 6 hours. I was the very last person to leave. No one even showed me the lounge. I was miserable. More
by lisas
Employees Worked With
powell
March 09, 2024
Reference my 28 month old, $60,000 2022 Genesis G80 with 17,500 miles, the air conditionings blows hot air. Soonest appointment - six-plus weeks. South Florida with no air conditioning. The vehicle is us 17,500 miles, the air conditionings blows hot air. Soonest appointment - six-plus weeks. South Florida with no air conditioning. The vehicle is useless. More
by Jerry D
Employees Worked With
Pawel Bartnicki
March 01, 2024
Turned in my ‘21 leased G 70. Three hours later drove away in my new G70. The salesman was very attentive and answered all the questions I had about the new car and the financial Three hours later drove away in my new G70. The salesman was very attentive and answered all the questions I had about the new car and the financial transaction. The business manager was very efficient. Carlos the GM was involved, I believe mostly for continuity. He had sold me the prior two Genesis. That were all terrific. I will tell you it’s unlikely I’ll take a lease from Genesis leasing again. They were very aggressive particularly given my previous relationship with Genisis Naples. More
by jack
Employees Worked With
Michelle Leon
February 04, 2024
Jason is the best car sales person we’ve ever encountered in 30 years of buying cars. We would highly recommend him to anyone. He is knowledgeable, patient and thorough. And a great sense of humor! Craig in 30 years of buying cars. We would highly recommend him to anyone. He is knowledgeable, patient and thorough. And a great sense of humor! Craig & Sharon Palmer More
by Ctpnaples
Employees Worked With
Michelle Leon
