Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Genesis of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.7
140 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
Contact Dealership

6780 Airport Rd N

Naples, FL

34109

Directions

By Type

Showing 140 reviews

December 11, 2024

Had my tires rotated yesterday. After the driver returned my car received an alert saying my back tires had very low pressure. so much for the 9 point inspection. They didn’t ev More

by PSROX
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JC Davies
Report | Print
Dec 11, 2024 -

Genesis of Naples responded

It's disappointing to hear about the oversight of checking your pressure during your tire rotation. We strive for thoroughness in our inspections, yet it seems we fell short this time. Please reach out so we can address this issue promptly and ensure everything is up to standard. Thank you, Joy Zellers-Rautenkranz - Operations Manager (239) 325-1999 ext. 3231 genesismanager@gotamiami.com

December 11, 2024

They went WAY above and beyond , they didn't have to, but they did. They are #1 in my "book". Thank you More

by DPMAGSUMBOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinnie Incorvaia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Abraham
Report | Print
Dec 11, 2024 -

Genesis of Naples responded

We're delighted to hear that our team at Genesis of Naples exceeded your expectations! Your kind words mean a lot, and we're thrilled to be #1 in your book. Thank you for choosing us!

December 11, 2024

Very professional, friendly and considerate. Rob Reilly our salesperson was great to work with. Found us the vehicle that best fit our needs! More

by dennismraz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Genesis of Naples responded

We're delighted to hear that Rob Reilly provided such a professional and friendly experience at Genesis of Naples. It's fantastic that he helped you find the perfect vehicle for your needs! Thank you for sharing this feedback with us.

December 10, 2024

Steve Kalinowki was very professional and understood what I wanted from the start. He was not in least bit overbearing and sincerely wanted to get me the car that would make me happy! I am thrilled with my More

by PALYSEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kalinowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Genesis of Naples responded

We're delighted to hear that Steve provided such a professional and understanding experience at Genesis of Naples. Enjoy your new car!

December 10, 2024

Peter is friendly ,helpful and knowledgeable. Overall the staff was very courteous despite how busy the service department was. A very pleasant experience for my first time. Thank you! More

by SHMCMATOLLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter in service
Report | Print
Dec 10, 2024 -

Genesis of Naples responded

We're delighted to hear that Peter and the team at Genesis of Naples made your first visit a pleasant one! Thank you for sharing your experience with us.

December 08, 2024

Peter Franks and team got us in and out. No complaints. Their communication was also very good. More

by bholden1
Recommend Dealer
Yes
Employees Worked With
Peter Franks, Service
Report | Print
Dec 11, 2024 -

Genesis of Naples responded

We're delighted to hear that Peter and the Genesis of Naples Team made your experience a smooth success. Safe travels, and we'll see you next time!

December 08, 2024

Todd Schwoerer is a pleasure to work with. He is knowledgeable and goes the extra mile to provide excellent customer service. His upcoming retirement will be a loss to the dealership. More

by Paul N
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Schwoerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Genesis of Naples responded

Paul, thank you for sharing your experience with Todd at Genesis of Naples. We're glad to hear he provided excellent service and will certainly miss him when he retires!

December 08, 2024

JC did an excellent job during my last service appointment. Great on communication and keeping me up to date a to its progress. A keeper for sure. More

by GAKOCH58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Report | Print
Dec 11, 2024 -

Genesis of Naples responded

We're delighted to hear that JC provided excellent service and kept you informed throughout your appointment at Genesis of Naples. Thank you for sharing this positive feedback!

December 08, 2024

Nice professional service and communication. Peter is an excellent service rep. and I appreciate a comfortable clean environment to wait. More

by cnicholson65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Schwoerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : peter franks
Report | Print
Dec 11, 2024 -

Genesis of Naples responded

Thank you for the kind words! We're delighted to hear that Peter and our team at Genesis of Naples provided a comfortable experience. We appreciate your support!

December 07, 2024

Got me the car I wanted. Service department was friendly and completed service as promised. Finance department answered all questions and explained the options. More

by CHICARICA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinnie Incorvaia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Garcia. Finance. 5 star. Linda Midlam service advisor 5 star
Report | Print
Dec 11, 2024 -

Genesis of Naples responded

We're delighted to hear that you had a positive experience with our team at Genesis of Naples! It's great to know the service and finance departments met your expectations. Enjoy your new car, and thank you for choosing us!

1
2
3
4
...
14