Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Genesis of Naples
Naples, FL
536 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 536 reviews
February 27, 2025
Professional. Helpful. Informative. Comfortable. Welcoming That explains how I felt there. Vinnie the sales guy was great to work with Helpful. Informative. Comfortable. Welcoming That explains how I felt there. Vinnie the sales guy was great to work with More
by PAULG7
Verified Customer
February 27, 2025
I was going to cancel and not go as I was worried about going to a car dealership and being treated differently. I am so happy that I did not. Jason was amazing and I couldn’t be happier with my service. H going to a car dealership and being treated differently. I am so happy that I did not. Jason was amazing and I couldn’t be happier with my service. He is an amazing salesman and overall wonderful human! Your dealership is truly blessed to have such an individual on your team. More
by gonzaleslloyd06
February 27, 2025
Outstanding Experience with Anthony Catalina! Anthony Catalina is an exceptional salesman! He truly listened to my needs and went above and beyond any expectations I had. From start to finish, Anthony Catalina is an exceptional salesman! He truly listened to my needs and went above and beyond any expectations I had. From start to finish, he was attentive, professional, and made the entire car-buying process smooth and stress-free. His efficiency and dedication ensured I was up and running in no time. If you're looking for a top-notch salesperson who genuinely cares about his customers, Anthony is the one to see! Highly recommend! More
by KARCAPELLIS
Employees Worked With
February 27, 2025
February 26, 2025
I came into pick up my new Genesis GV80. The car was prepped and clean and ready to go. Jacob sat in the car with us and went over all the important things I needed to get started. He expl The car was prepped and clean and ready to go. Jacob sat in the car with us and went over all the important things I needed to get started. He explained everything simply and slowly. I’m thankful that he did. There is a an abundance of information. We are very happy with the service we have received so far. More
by SMURFETT682
Employees Worked With
February 26, 2025
Very disappointed in the service and my experience. The dealership does not offer loaner cars they just Uber you home and no transportation back to the dealership. They gave me my car back and as I was The dealership does not offer loaner cars they just Uber you home and no transportation back to the dealership. They gave me my car back and as I was driving out, I could hear that there was something stuck in my front tire. It took me two seconds to realize that, but somehow they didn’t notice it at the dealership. I had to turn around, bring it back to find out that they had run over a screw and destroyed my tire. They were too busy to change my tire and I didn’t get my car back until the next day with the spare tire on it! Now I have to go back again for them to put the new tire on. All in all, a disaster. I went there to tint my windows. They did a good job on that and Linda was pleasant to work with and competent. However, the rest of the experience was terrible and Genesis is supposed to be a higher end car mfg competing with Lexus, BMW, Mercedes etc… They fell woefully short of those standards. More
by rafournier1
Employees Worked With
February 25, 2025
The service at this dealership is outstanding. From the second that you pull up to the service area, the customer service agent comes out, greets you, asks questions and keeps you updated on what From the second that you pull up to the service area, the customer service agent comes out, greets you, asks questions and keeps you updated on what is going on with your car while it’s there until you can pick it back up. It’s outstanding! More
by NELMARIKA8
Employees Worked With
JC
February 25, 2025
While it was difficult to connect to the Service Dept. , once I did and got an appointment, Peter was great to work with. The service was fast and professional , once I did and got an appointment, Peter was great to work with. The service was fast and professional More
by luckyfh
Employees Worked With
Peter Franks was very professional and helpful
February 24, 2025
Mike was the best. He is an asset to the company. MIKE MADE THE PROCESS SIMPLE AND ENJOYABLE He is an asset to the company. MIKE MADE THE PROCESS SIMPLE AND ENJOYABLE More
by dutradan
Employees Worked With
