
Genesis of Naples
Naples, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 533 reviews
Pavel makes owning my Genesis a pleasure. He is the best at customer service! I am really happy, especially after my very bad experience renting a car and trying to get reimbursed. That was He is the best at customer service! I am really happy, especially after my very bad experience renting a car and trying to get reimbursed. That was a nightmare!!! More
This was our fourth Genesis of Naples purchase. I can't say enough about a sales person - Dana and Remi in Finance. While no recent interaction with the service department, all of our service exper I can't say enough about a sales person - Dana and Remi in Finance. While no recent interaction with the service department, all of our service experiences have been outstanding as well. More
My experiences over the years have been exceptional. The staff is pleasant, respectful, and well-trained. Jorge is a true professional. The staff is pleasant, respectful, and well-trained. Jorge is a true professional. More
Sawyer was an excellent sales associate who provided outstanding details of the Genesis GV80 Coupe and was a major reason we bought the vehicle. outstanding details of the Genesis GV80 Coupe and was a major reason we bought the vehicle. More
Very efficient and extremely knowledgeable about Genesis vehicles. Excellent follow through during and post sale. Definitely would recommend his services to my friends. vehicles. Excellent follow through during and post sale. Definitely would recommend his services to my friends. More
My car was received and checked in early then my appointment time and was delivered with the service is performed on time as I need to catch an other appointment. It would be useful to have better W appointment time and was delivered with the service is performed on time as I need to catch an other appointment. It would be useful to have better Wi-Fi connection in the waiting area so that you can be productive. I also requested aMy car was received and checked in early then my appointment time and was delivered with the service is performed on time as I need to catch a other appointment. It would be useful to have better Wi-Fi connection in the waiting area so that you can be productive. I also requested a loaner car so I can make my appointment and they were out. However, they did cover a Uber round-trip, which I ended up not needing because the car was finished in time I could say that the Hyundai owners may not have experience the same level of care that I did as a Genesis owner. One improvement would be to have a specific check in line for Genesis owners, to expedite everything in advance. The digital interface on the owners app, and also from the dealers app and text messaging works well although an enhancement would be to add an estimated finish time on the text messages as you receive them throughout the process More
Wonderful service. I had discoloration on the silver trim around all of my windows. It wasn't a recall, but they took my car in and replaced all of the trim and now it I had discoloration on the silver trim around all of my windows. It wasn't a recall, but they took my car in and replaced all of the trim and now it is all shiny and like new. So happy that they didn't give me a difficult time, just did what they should have. More
My Service Advisor was great. They did regular maintenance and fixed a nagging problem. They kept me informed of the progress. All in all, a good trip to the Service Department. They did regular maintenance and fixed a nagging problem. They kept me informed of the progress. All in all, a good trip to the Service Department. More
Professional service Good communication I like the reminders they sent a week before the scheduled service reminders they sent a week before the scheduled service More