Genesis of Naples

Service was quick and very helpful service advisor. I would highly recommend this dealership to anyone I would highly recommend this dealership to anyone More

Great dealership to do business with and the service underwriter was excellent. Car was returned timely. underwriter was excellent. Car was returned timely. More

Performance uneven. Felt like I was thrown out of a bar when I stopped to ask about an oil change. On another occasion , I had to beg/fight for a loaner when car not r Felt like I was thrown out of a bar when I stopped to ask about an oil change. On another occasion , I had to beg/fight for a loaner when car not ready late on a Friday PM. Some advisors, like Peter Franks, are outstanding. More

We came in to just look. Vinnie Incorvaia came up to us asking if he could help. We looked at car that didn't work for us. He took his time with us and showed us other cars. Vinnie Incorvaia came up to us asking if he could help. We looked at car that didn't work for us. He took his time with us and showed us other cars. When we found one , Vinnie worked with us to get the best deal he could give us. He was very professional and easy to work with. No high pressure at all. He also helped with our trade which was out of state. He shipped our trade to FL and shipped our new car to our home. Very smooth deal all around. Would deal with him again More

Friendly, courteous, personable and quick The dealership is well-organized and when I’m in for service, they either have a loner to give me, or, if out of those—-provide Uber service to and from dealership is well-organized and when I’m in for service, they either have a loner to give me, or, if out of those—-provide Uber service to and from my home. More

I think all dealers lie about having loaner cars. They tell you yes and then don't have anywhere the time comes. My service was satisfactory but my car was given back to me unwashed and in the same d They tell you yes and then don't have anywhere the time comes. My service was satisfactory but my car was given back to me unwashed and in the same dirty way it was brought in. I always got a car wash with any luxury car I brought for service. Theses cars are not treated like luxury cars. That is a big problem for Genesis. Ser vice needs to pick up a bit and be more accomodating. More

I drive from Weston all the way to Naples just to get service at Genesis of Naples. Great people all around. The relación and service quality by people like Pawel Bartnicki makes drive there Avery time. service at Genesis of Naples. Great people all around. The relación and service quality by people like Pawel Bartnicki makes drive there Avery time. And I have a dealer in my town More

Great service. Professional. Efficient. Polite. Knowledgeable great dealership. They should let clients know in advance that there is a charge for using a credit ca Professional. Efficient. Polite. Knowledgeable great dealership. They should let clients know in advance that there is a charge for using a credit card More

Very professinal approach to idenitify the customer's interest in the automobile that they are looking to purchase. Collective effort by the entire staff was productive in finding the right vehile and m interest in the automobile that they are looking to purchase. Collective effort by the entire staff was productive in finding the right vehile and making the purchase experience equitable. More

Courteous service, professional. Had to wait too long for an ordered part. No loaner available. Had to wait too long for an ordered part. No loaner available. More