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Genesis of Naples

Naples, FL

4.7
142 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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6780 Airport Rd N

Naples, FL

34109

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Showing 142 reviews

September 19, 2023

This dealer lies and Cheats its customers see Google review with photos. Lose your hard earned money here. Make sure you get a paper copy of all your transaction as the USB flash drive they give is wort More

by nsimpson1261
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vince sales Remi fianance
Sep 20, 2023 -

Genesis of Naples responded

Niaomi, this feedback is concerning. However, it is not a reflection of what occurred, and we will not be held hostage for a good review by a prorated refund dictated by the state. Furthermore, you have posted this review multiple times which we feel is unethical. We treat all of our customers fairly and run an honest business. If you would like to discuss this matter, please reach out to us directly. Thank you.

September 09, 2023

It has an amazing sales staff, from the time you drive into the dealership. Andrew greeted us and showed us around to all the Genesis that were available! More

by Cheryl Chignoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew , Michelle Leon
Sep 11, 2023 -

Genesis of Naples responded

Cheryl, it's great to know that Andrew and our team at Genesis of Naples were able to provide you with a top-notch experience. We appreciate your kind words!

September 02, 2023

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by jbricca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel Bartnicki
Sep 05, 2023 -

Genesis of Naples responded

We really appreciate you taking the time to leave Genesis of Naples a five-star review, thank you!

August 31, 2023

Waited on me immediately. Closed out the sell quickly. All was friendly. Like my G90 More

by Roy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle Leon
Aug 31, 2023 -

Genesis of Naples responded

Roy, congrats on your Genesis G90! It was a pleasure helping you find the perfect vehicle. Thank you for choosing Genesis of Naples and leaving a five-star review. Happy travels!

August 18, 2023

Once we got Thomas Jackman a our sales person we were all set. Great trade in same day we took home our new GV70 Genesis SUV. Loved the appearance of the dealership and it was a good experience from TJ's More

by VERY HAPPY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Jackman, sales person. , Michelle Leon
Aug 18, 2023 -

Genesis of Naples responded

We're delighted to know that you had a great experience with Thomas and our team at Genesis of Naples. It's fantastic to learn about how much you appreciated TJ's thorough explanation. Enjoy your new Genesis GV70!

August 18, 2023

Genesis of Naples is a 5 star dealership that I would recommend to others because of its professional and friendly staff. More

by cmdr222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Pawel (5 stars)
Aug 21, 2023 -

Genesis of Naples responded

We're so glad to know you had a 5-star experience with our team at Genesis of Naples! Thanks for recommending us, we appreciate your support!

August 15, 2023

Mark in sales was excellent in walking me through the process of buying my car More

by bobpelo
Recommend Dealer
Yes
Employees Worked With
Mark, Michelle Leon
Aug 15, 2023 -

Genesis of Naples responded

Thank you for the review! We are so glad to hear that Mark delivered such a successful purchase experience. Drive safely, and we hope to see you again at Genesis of Naples!

August 02, 2023

This was my second service with this dealership and on both occasions I was satisfied. My car was picked up and returned as scheduled. Everyone was friendly and helpful. On my second service I had to e More

by maddebt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Leon
Aug 02, 2023 -

Genesis of Naples responded

We're glad to know that you've had satisfactory experiences with our service team at Genesis of Naples. Ensuring a smooth process for all customers is important to us, and we appreciate your flexibility with the loaner exchange. Thanks for sharing!

August 01, 2023

This dealership is GREAT! I especially appreciate the fact they pick up my car , service it, and return it to me. My wife is not able to get along by herself and this is a gre More

by lamon6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Leon
Aug 02, 2023 -

Genesis of Naples responded

We're so glad to know that our pick-up and return service has been helpful to you! Our team at Genesis of Naples is always here to make things easier. Thanks for the positive review, we appreciate it!

July 19, 2023

Excellent service and a fair price. Conscientious staff. Easy to schedule on line. Coupons used from dealer emails. More

by tbuckcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Lopez
Jul 19, 2023 -

Genesis of Naples responded

Thank you for the positive review! We're glad to hear that you had an excellent experience with our service team at Genesis of Naples and that scheduling online was a breeze. We appreciate your business and hope to see you again down the road!

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