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Genesis of Naples

Naples, FL

4.6
510 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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6780 Airport Rd N

Naples, FL

34109

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Showing 510 reviews

May 28, 2025

Everything was fine with the exception that the oil change monitor was not reset.i did not notice because the car was running when I picked it up. I noticed it the next time I started the car. I call More

by cjbj00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter
May 28, 2025 -

Genesis of Naples responded

Thank you for sharing your feedback with us. We're glad to hear that most of your experience was positive, but we're sorry about the oversight with the oil change monitor at Genesis of Naples. We'll make sure our team is aware so we can improve in this area moving forward. If there's anything else we can assist you with, please let us know!

May 28, 2025

Phil (aka Kojak) is your best ambassador for great customer service. Literally the best sales experience I have had buying a car. More

by Jeff Zwier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip McKown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Genesis of Naples responded

Jeff, we're delighted to hear that Phil provided you with such an outstanding sales experience at Genesis of Naples. Thank you for sharing your feedback!

May 28, 2025

Poor communication by service personnel. Service appointment not met because promised loaner and after driving 34 miles to appt informed that no loaner available. Rescheduled 2 day's later More

by FALANGOJ
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Sierra
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

my recent service was as always done to my expectations this time it was touchup repair to the drivers seat perfection More

by BLA353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pawel Bartnicki excellent service advisor
May 28, 2025 -

Genesis of Naples responded

We're delighted to hear that your service experience at Genesis of Naples met your expectations once again, especially with the touch-up repair on the driver's seat. Thank you for trusting us!

May 28, 2025

Very easy to deal with no pressure from Tony. Will be happy to return to this dealership. More

by rogerusholmes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony "Tony" Catalina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Miron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Genesis of Naples responded

Thank you for sharing your five-star experience with Tony at Genesis of Naples! We are so glad that you enjoyed your visit.

May 28, 2025

Drew Jiras is most professional. Great team of guys. Drew is one of the most professional sales guys i ever known. More

by JJ Realty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Schipani
5.0
This rating includes all reviews, with more weight given to recent reviews.
John D'Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Jiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Genesis of Naples responded

Thank you for recognizing Drew and the team at Genesis of Naples! We're delighted to hear about your positive experience with us.

May 28, 2025

Very pleasant and accommodating staff And easy to arrange scheduling matters. Concerned about customer satisfaction More

by PJFSESQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
May 28, 2025 -

Genesis of Naples responded

We're delighted to hear that our team at Genesis of Naples provided a pleasant and accommodating experience for you. Ensuring customer satisfaction is always our top priority, so thank you for the kind words!

May 28, 2025

good service and communication at this dealership I would recommend this service center to anyone More

by mpawlikows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Genesis of Naples responded

We appreciate the stellar review here at Genesis of Naples!

May 28, 2025

Service was really fast with an excellent result. MR Pavel is awesome and excellent! Very happy! More

by gvando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Pavel
May 28, 2025 -

Genesis of Naples responded

It means so much to us to see your review! Thanks from the team at Genesis of Naples.

May 25, 2025

On time, completed everything. Service tech excellent. Could have coffee in waiting area with a pastry.. More

by BILLCONWAY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Powell
May 27, 2025 -

Genesis of Naples responded

Thank you for the feedback! We're glad to hear that your service experience was timely and excellent at Genesis of Naples. We'll definitely take note of your suggestion!

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