Genesis of Mountain View
Mountain View, CA
66 Reviews of Genesis of Mountain View
everything went very smoothly and all personnel were very helpful and approachable and entire process was expeditious and explained fully both sales and financing parties were great helpful and approachable and entire process was expeditious and explained fully both sales and financing parties were great More
Professional and friendly dealership. Actual enjoyed the experience that day. The salesperson, Rose (Warda) was easy to deal with and got a fair price on our Genesis GV70. Actual enjoyed the experience that day. The salesperson, Rose (Warda) was easy to deal with and got a fair price on our Genesis GV70. More
Wonderful experience from the first phone call with Amanda to two test drives later to then purchasing my new car. The service was professional, classy, friendly and easy. Amanda to two test drives later to then purchasing my new car. The service was professional, classy, friendly and easy. More
I was there for annual maintenance. Overall maintenance was done good - my car is still driving. But they forgot to reset it and I got notification when I started the car. It was resete Overall maintenance was done good - my car is still driving. But they forgot to reset it and I got notification when I started the car. It was reseted but they didn't reset it in Genesis connected services. Now I'm getting emails that the service is overdue, reminders in the application and emails. Also they didn't replace an old sticker on the windshield. More
Our sales associate, Leroy, was exceptional. My wife felt completely comfortable with only him and her in the car for the test drive. He explained the features and walked her through some of the My wife felt completely comfortable with only him and her in the car for the test drive. He explained the features and walked her through some of them while on the drive. It was refreshing to see a young man putting our needs at forefront. If we asked a questioned he didn’t fake an answer, he told us he would find out for us; and he did. Our experience with this dealer was one of the best we’ve ever had and we’re not young. We would recommend anyone wanting to buy a Genesis, to contact this dealer. I contacted them ahead of time with our desired vehicle and it was there when we arrived. They didn’t try to put us into a car; they had EXACTLY what we wanted waiting for our appt. Thank you Leroy and Paris. More
the Genesis of Mountain View location completely exceeded expectations. Maverick was our sales contact. he was incredibly professional and very knowledgable about the various vehicles we were looking for. expectations. Maverick was our sales contact. he was incredibly professional and very knowledgable about the various vehicles we were looking for. detailed, but never pushy. Paris, his manager was terrific as well. Alexander helped us with the finance and we extremely efficient. More

