Genesis of Mountain View

I visited Genesis for service. Shannon greeted me to take care of my key fob issue which was not working at all even I myself replaced a new battery.. This seemed not HW problem b Shannon greeted me to take care of my key fob issue which was not working at all even I myself replaced a new battery.. This seemed not HW problem but programming in between my GV80 and the access key. I need to leave the car in service center. Shannon got a car loaner for me to work. He and Genesis were so considerate.. At 3:00pm in the afternoon, the access key fob was fixed. And my car was fully washed --a fantastic offer Also service center made Multi-point inspection and find out air filter and cabin air filter were dirty. and replaced both. While Shannon was preparing some necessary paperwork, I was in waiting room to try one drink of so many selection from a very "fancy" coffee maker machine. Unfortunately none could be made.. More

Great service. Noah got back to me quickly when I called and was very helpful finding a service time that met my needs as someone who doesn't live close to the deal Noah got back to me quickly when I called and was very helpful finding a service time that met my needs as someone who doesn't live close to the dealership. He explained exactly what needed to be done now and in the future. Comfortable waiting area. I felt like it was luxury service. More

I took my GV70 for service and Noah was amazing. He is very thoughtful and explain everything and send up home in a Uber so we don’t have to wait there. He also sent the car back to our place whic He is very thoughtful and explain everything and send up home in a Uber so we don’t have to wait there. He also sent the car back to our place which was very nice. More

Exceptional service. Rose (Warda) Nkhangaa made the test drive and purchase process fun. She is truly interested in matching you with the right car for your family. Highl Rose (Warda) Nkhangaa made the test drive and purchase process fun. She is truly interested in matching you with the right car for your family. Highly recommend Genesis of Mountain View. More

Exceptional experience at Genesis of Mountain View. My sales person, Fernando. delivered true white-glove service — professional, knowledgeable, and effortless to work with. The entire process was smoo My sales person, Fernando. delivered true white-glove service — professional, knowledgeable, and effortless to work with. The entire process was smooth, transparent, and first-class from start to finish. Easily one of the best luxury car buying experiences I’ve had!! I’ve just purchased my third GV 70 and LOVE IT!!! Highly recommend. More

Pleasant overall experience and knowledgeable sales rep helped to lease the vehicle that suits my needs helped to lease the vehicle that suits my needs More

I contacted close to a dozen Genesis dealerships. Genesis Mountain View was the most friendly out of all the dealerships I contacted. They also didn’t mind that I was getting quotes from multiple d Genesis Mountain View was the most friendly out of all the dealerships I contacted. They also didn’t mind that I was getting quotes from multiple dealerships and encouraged me to do so. More

Service was done as expected in a timely manner. Noah was very clear in what service would be performed, pricing, etc and was extremely hospitable and was kind enough to secure a ride to and from t Noah was very clear in what service would be performed, pricing, etc and was extremely hospitable and was kind enough to secure a ride to and from the dealership. More

Noah is awesome very detailed and polite. He's an expert. Overall everyone is awesome there and I have some people interested in your sun's / cars including my wife. See you soon. He's an expert. Overall everyone is awesome there and I have some people interested in your sun's / cars including my wife. See you soon. More