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Genesis of Englewood powered by Benzel-Busch - Service Center
Englewood, NJ
340 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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340 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center
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November 17, 2024
John is a great asset to your team, unfortunately the parts were not available and took longer than expected. But the same outcome, great service! parts were not available and took longer than expected. But the same outcome, great service! More
by RUSTEDOG
Verified CustomerEmployees Worked With
November 16, 2024
I recently had my car serviced at Genesis of Englewood. While the issue was a bit more complex than anticipated, the service department was fantastic. They provided me with a loaner car to ensure I wasn't While the issue was a bit more complex than anticipated, the service department was fantastic. They provided me with a loaner car to ensure I wasn't inconvenienced. The service advisor Jason kept me updated throughout the process, and the repairs were completed efficiently. I'm impressed with their commitment to customer satisfaction and would definitely recommend their service department." More
by Val
Employees Worked With
November 14, 2024
The dealership was very clean and hospitable and the staff were friendly, accommodating and friendly. staff were friendly, accommodating and friendly. More
by s.davis
November 14, 2024
Great service. Issues were all resolved on our GV70. All staff were easy to work with and friendly. Issues were all resolved on our GV70. All staff were easy to work with and friendly. More
by MCH
Employees Worked With
November 13, 2024
The last person I had at Englewood left, so I was assigned to John. He was responsive. assigned to John. He was responsive. More
by MARTHA.PAVAO
Employees Worked With
November 13, 2024
We used service on GV80, it was very smooth and easy transaction. We will use in the future also. transaction. We will use in the future also. More
by TUSHARBHATT1620
Employees Worked With
November 13, 2024
Extremely uninformed, and returned vehicle with damages that were not upon pick up. When it was brought up, tried to make it seem that damages were there, but were unable to produce photos to prove it that were not upon pick up. When it was brought up, tried to make it seem that damages were there, but were unable to produce photos to prove it More
by JACKIEVILOMAR
November 12, 2024
My service experience with both Genesis of Englewood and my service advisor Jason Morgan was excellent. my service advisor Jason Morgan was excellent. More
by MFRIEMAN
November 12, 2024
The service the dealer provided was good. Jason was helpful. I was upset with the return of the loaner. I work 6 days a week and use my company car. I dont think i drove the loaner 5 miles. A Jason was helpful. I was upset with the return of the loaner. I work 6 days a week and use my company car. I dont think i drove the loaner 5 miles. After the loaner was picked up, someone drove that car over the GW bridge and the dealer charged my credit card. More
by billh1955
Employees Worked With
November 12, 2024
It was easy to schedule the service appointment, Jason was very attentive and the car was ready ahead of schedule. was very attentive and the car was ready ahead of schedule. More
by KKITZIE
Employees Worked With
