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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.7
339 Reviews

339 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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December 13, 2024

Discovered a problem with right front wheel (frozen key lock lug). Required lengthy repair and arranged loaner. More

by JMONKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

John was helpful, gracious, knowledgeable, and supportive. My experience was positive. He restored my faith in Genesis. More

by S44MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Service number one was prompt, organized, and all questions were answered professionally. Thank you very much ! More

by STEVE.CURLEY13
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Best Genesis dealer I have been to. Very nice showroom. Caring service. Highly recommend it. More

by RANDALL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Excellent and profession staff. Followed up after I lease my Genesis. Pleasure to work with. Love my car. All around great dealership. More

by ASAFJTAMIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

From the moment I pulled into the parking lot, we were greeted by valet parking. Focus on the customer was immediate. It continued when we met our salesman, Berk. He is extremely professional, frien More

by TERRIWILSON2323
Service Time
Recommend Dealer
Yes
Employees Worked With
Matthew Paparazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berk
December 07, 2024

John and Kelly are terrific and very professional. When Genesis of Goshen closed they made the transition to Englewood seamless. I am 85 and could not come to Englewood for services but John and Kel More

by DRG1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I Han interaction with the people not rated.
December 04, 2024

Terrible communication and lack of responsibility when mistakes are made on their end, blaming customer More

by JACKIEVILOMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly McNichol
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Everything went great, very easy to deal with and the valet service was such an amazing convenience More

by Frankprez99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Paul Koyfman
December 03, 2024

They drove car to another location. Long delay getting car back as they need to send valet. More

by seapointe.sm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Paparazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton ma
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