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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.7
337 Reviews

337 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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December 15, 2024

Everyone was helpful and made it a smooth and painless experience. They did a good job. More

by KJCLERKN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Everyone especially Jon Paul at the dealership was extremely helpful even though I was not the easiest to deal with. More

by JAMIE.HAVIARIS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Paparazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Koyfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

I will tell all of my friends and family about the great experience I always have with your dealership . More

by clarencegray3400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Absolute worst dealership I have ever done business with and shame on Genesis for selling themselves in the luxury category. Nothing about the dealership, the purchasing experience, the service experience, More

by BETHMOSNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Paparazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly McNichol
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know sales person name but she was terrible and deceptive.
December 14, 2024

Great professional staff and very helpful and courteous. Answered all my questions and were prompt with the timing. Guest lounge could use a little more amenities More

by RAGHU.BOGGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Very please with gentleman that took my car and all employees were very courteous and thoroughly efficient. More

by MELISSAMIKOLAJCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

John kept me updated and informed throughout the service appointment. Everyone was kind and courteous. More

by TWSCHAUM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

They do what they say they will do. And there are no surprises. I had the computerized analysis done for $219. This Sevice found something wrong and it only cost $19 to make the repair. More

by MCCULLOCH68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Discovered a problem with right front wheel (frozen key lock lug). Required lengthy repair and arranged loaner. More

by JMONKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

John was helpful, gracious, knowledgeable, and supportive. My experience was positive. He restored my faith in Genesis. More

by S44MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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