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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.7
331 Reviews

331 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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December 19, 2024

Only three reasons why I am happy with BB : 1)! Miss Kelly , 2) Jason M. & 3) Christian. More

by MROBERTS1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor - Sales
December 17, 2024

Very professional and thorough. John and his team ensured that my car was well taken care of. I will be revisiting them for any future service needs! More

by koron_sands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Zero follow up. Not truthful. The service manager and Jason agreed that the fuel door was t be replaced as a warranty repair. No follow up to that agreement, even th More

by cjc123567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Morgan
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

I had a really good experience at the dealer until the service was complete. It took more than one hour between the time Jason told me that the work was finished and the time my car was returned to me. Th More

by SAHEBRON
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Everyone was helpful and made it a smooth and painless experience. They did a good job. More

by KJCLERKN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Everyone especially Jon Paul at the dealership was extremely helpful even though I was not the easiest to deal with. More

by JAMIE.HAVIARIS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Paparazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Koyfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

I will tell all of my friends and family about the great experience I always have with your dealership . More

by clarencegray3400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Absolute worst dealership I have ever done business with and shame on Genesis for selling themselves in the luxury category. Nothing about the dealership, the purchasing experience, the service experience, More

by BETHMOSNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Paparazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly McNichol
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know sales person name but she was terrible and deceptive.
December 14, 2024

Great professional staff and very helpful and courteous. Answered all my questions and were prompt with the timing. Guest lounge could use a little more amenities More

by RAGHU.BOGGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Very please with gentleman that took my car and all employees were very courteous and thoroughly efficient. More

by MELISSAMIKOLAJCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.