Genesis of Englewood powered by Benzel-Busch - Service Center
Englewood, NJ
392 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center
Easy to deal with. Facility is clean. They are organized and on time. John is professional and a pleasure to work with. Facility is clean. They are organized and on time. John is professional and a pleasure to work with. More
Jason was very good at explaining the nature of the service and keeping me appraised with respect to completion time. He clearly has the customer's best interest in mind and I am happy to have found s service and keeping me appraised with respect to completion time. He clearly has the customer's best interest in mind and I am happy to have found someone I trust in a service department. More
I was expected on arrival , explained everything clearly, kept informed during service and delivered when promised. kept informed during service and delivered when promised. More
John was professional, knowledgeable and accommodating in my service visit. Also the loaner car process was direct and simplified, and Karen was very helpful. A far superior experience than the former Mahwah my service visit. Also the loaner car process was direct and simplified, and Karen was very helpful. A far superior experience than the former Mahwah dealership. One suggestion, though it would be nice to have a comparable car to the one you’re having serviced as a loaner More
Very accommodating. Provided a loaner car, kept me updated all along as to the status of my car. Car was cleaned very well when returned Provided a loaner car, kept me updated all along as to the status of my car. Car was cleaned very well when returned More
Dealership had car for over a month. 2 days after getting car same issue happened. 2 days after getting car same issue happened. More
Staff were friendly and knowledgeable. We had a great car buying experience. I highly recommend. We had a great car buying experience. I highly recommend. More
Very responsive and professional I would recommend the dealership and Tamara was terrific! The car is great, too! dealership and Tamara was terrific! The car is great, too! More
Excellent buying experience. Zero pressure environment. Excellent sales and finance staff. Whole process was very smooth Zero pressure environment. Excellent sales and finance staff. Whole process was very smooth More
Always have a good experience, however dealership does not have loaner vehicles readily available for customers not have loaner vehicles readily available for customers More