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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.7
348 Reviews
Call Service Center (201) 567-1400

348 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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September 08, 2024

Great customer service. Informative and friendly. Service was speedy. Overall I was satisfied with my visit. More

by Alexis Lucena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 07, 2024

Professional and timely - very impressed by the entire team. John at front kept me updated. More

by Rwdineenjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 07, 2024

John was very professional and knowledgeable. He answered all of my questions and showed me additional information in writing. Overall, I felt very comfortable being In his care. More

by sakyler703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 05, 2024

Gv80 complimentary oil change service was promptly done. They picked up and dropped off the vehicle. Overall very happy with their service. More

by YON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
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September 05, 2024

Excellent service! !! Specially my service advisor John looking forward to my next service appt thank you More

by ALEXPEREZPROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
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September 05, 2024

Very friendly and comfortable environment. Figured out my car issue and got it resolved in a timely manner More

by shazgerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
Report | Print
September 05, 2024

It is clean and big dealer but it would be better if there is a customer waiting area seperated from the dealer. More

by ypark1265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
Report | Print
Sep 05, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re glad you found our dealership clean and spacious. We appreciate your suggestion about having a separate customer waiting area and will certainly take it into consideration as we look for ways to improve our facilities. If you have any other suggestions or need further assistance, please feel free to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

September 04, 2024

The best dealership and the best service Everybody is kind. I love genesis at Englewood More

by BAEKJIWON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
Report | Print
Sep 05, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your glowing review! We’re delighted to hear that you think of us as the best dealership with the best service. It’s wonderful to know that our team’s kindness made a positive impression on you. We’re thrilled that you love your Genesis and look forward to continuing to provide excellent service. If you need anything else or have any questions, don’t hesitate to reach out! Warm regards, Michael Hill mhill@benzelbusch.com

September 02, 2024

Had a great experience at BENZEL. Awesome turnaround time, and the loaner car made it super convenient. Highly recommend! More

by RL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
Report | Print
Sep 05, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience and that our turnaround time and loaner car service made your visit convenient. Your recommendation means a lot to us. If you need anything else or have any questions in the future, please feel free to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

September 02, 2024

Great service! John was very helpful and the whole team was always pleasant! Thank you! More

by Kim Gratzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
Report | Print
Sep 05, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your great review! We’re thrilled to hear that John and the entire team provided you with helpful and pleasant service. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you need any further assistance or have more questions, don’t hesitate to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

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