Genesis of Englewood powered by Benzel-Busch - Service Center

He was attentive and was timely in contacting me and keeping me up to date with the car. He explained to me my options and didn't pressure me to do any service I didn't feel necessary. keeping me up to date with the car. He explained to me my options and didn't pressure me to do any service I didn't feel necessary. More

Jason and Kelly were extremely helpful and kept us informed. Would highly recommend this service center. informed. Would highly recommend this service center. More

Jason was very specific in answering questions about the car. Helped me to learn more about maintenance and was very helpful throughout the process car. Helped me to learn more about maintenance and was very helpful throughout the process More

I’m disappointed with the service I received after purchasing my car. I discovered a scratch on the side mirror the same day I brought it home and reported it right away. It took a month to schedule t purchasing my car. I discovered a scratch on the side mirror the same day I brought it home and reported it right away. It took a month to schedule the repair, and when the team finally came, they arrived almost 2 hours late. I complained to Kelly about this, but instead of apologizing, she told me to talk to the Sales Manager. I am already dissatisfied that the scratch was present when I purchased the car. Not only did it take a month to get the repair done, but they also missed the scheduled appointment time, causing further inconvenience to my personal plans, and there was no apology at all. Overall, the lack of communication, delays, and employee attitude were very frustrating and unprofessional. More

He was very kind and nice. It will be great if there a sperated waiting room. It will be great if there a sperated waiting room. More

My service Advisor Jason was beyond amazing. Very personable. 10/10 service. He listened to every concern I had & addressed them. I traveled from NY to NJ and was unsure what service advisor I w Very personable. 10/10 service. He listened to every concern I had & addressed them. I traveled from NY to NJ and was unsure what service advisor I would be seeing but it was well worth the trip now! & I will be returning from now on to do all services here. More

It was amazing dealing with the dealership. Courteous, kind,prompt. Answered all my questions. My original dealer no longer deals with Genesis this dealership, however, came all the way from En Courteous, kind,prompt. Answered all my questions. My original dealer no longer deals with Genesis this dealership, however, came all the way from Englewood, New Jersey to Hamburg, New Jersey to make sure that I was satisfied and happy. I will definitely be buying my Next Genesis through them. Absolutely loved dealing with the dealership More

The service was good and they did provide a loaner which was good Thank you was good Thank you More

John was excellent. He was responsive, on time and knowledgeable. I would definitely work with him again. He was responsive, on time and knowledgeable. I would definitely work with him again. More

The service staff at Genesis of Engelwood were very friendly and provided great service for my vehicle. friendly and provided great service for my vehicle. More