Genesis of Englewood powered by Benzel-Busch - Service Center

Came in for a recall notice and the staff was very friendly and helpful during my time there. friendly and helpful during my time there. More

Very friendly , professional and efficient love their service easy to deal with and trustworthy excellent service easy to deal with and trustworthy excellent More

Jason kept me apprised of the progress of the repair. I loved the concierge delivery of my car to my house. I loved the concierge delivery of my car to my house. More

Of the 4 area Genesis dealers I have available to me in Northern New Jersey, I prefer the service department at Genesis of Englewood. Although at times it is not possible to connect or receive a prompt ca Northern New Jersey, I prefer the service department at Genesis of Englewood. Although at times it is not possible to connect or receive a prompt call-back from my service advisor, overall, the courtesy and attempts to accommodate my servicing needs seem to be more genuine than the other dealers Also, I have never had an issue that Englewood has not been able to resolve to my satisfaction. This is most important. They deserve my business. More

From start to finish Jason was helpful, accomodating, empathetic and we are truly greatful. THANK YOU JASON! empathetic and we are truly greatful. THANK YOU JASON! More

My car failed on a trip to Maine. The cause of the problem was the high pressure fuel pump, which was under a recall. Kelly McNichol the service manager kept me informed of the statu The cause of the problem was the high pressure fuel pump, which was under a recall. Kelly McNichol the service manager kept me informed of the status of the repair, and escalated it through Genesis. My car was out of service for over 2 weeks, but I believe that the dealership did the best they could under difficult circumstances. More

Jason was extremely nice and knowledgeable. Pedro did a fantastic job on my car. It was vary clean when I picked it up Pedro did a fantastic job on my car. It was vary clean when I picked it up More

John took care of getting me a loaner and took my car back promptly to fix a problem that occurred during a Genesis recall of the gas pump. I was somewhat inconvenienced but at least John made it easy to back promptly to fix a problem that occurred during a Genesis recall of the gas pump. I was somewhat inconvenienced but at least John made it easy to rectify the problem. More

I had a great interaction with this dealership. I had no problems and 100% recommended them. They are the best Genesis dealer you can find in the tri-state area. I had no problems and 100% recommended them. They are the best Genesis dealer you can find in the tri-state area. More

I had a great experience from the moment I walked in. I was attended immediately and given thorough details about my car. I would recommend this location for service. I was attended immediately and given thorough details about my car. I would recommend this location for service. More