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Genesis of Englewood powered by Benzel-Busch

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.8
406 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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25 Grand Ave

Englewood, NJ

07631

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Showing 406 reviews

May 15, 2024

Very friendly there were quick i like the people who work there good luck guys More

by minajnoub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We're delighted to hear that you found our team to be very friendly and quick in their service. We take pride in our staff and their dedication to providing excellent customer service. Your encouragement means a lot to us, and we appreciate your well wishes. Warm Regards, Michael Hill mhill@benzelbusch.com

May 15, 2024

People are friendly and professional. I was told that it would take me about 2 hours for my car maintenance and it took me exactly two hours. More

by stone.xudong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that you found our team to be friendly and professional. Keeping our promises regarding service times is important to us, and we're glad that we were able to complete your car maintenance within the timeframe we provided. Your satisfaction is our priority, and we appreciate your feedback. Warm Regards, Michael Hill mhill@benzelbusch.com

May 15, 2024

Based on past experience we haven’t found buying a car to be very enjoyable but everyone we encountered at this dealership was friendly and not hard sell. Even though they wouldn’t accept our first offer the More

by LAWFAM157
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Paparazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Sundar, Neil Fraser
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We understand that buying a car can sometimes be a stressful experience, and we're glad that our team was able to make it more enjoyable for you. At our dealership, we believe in friendly and transparent interactions without the pressure of a hard sell. Warm Regards, Michael Hill mhill@benzelbusch.com

May 14, 2024

So professional and so polite and nice the whole process was seamless - it was a joy being there More

by MBOREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your glowing review! We're thrilled to hear that your experience with us was seamless and enjoyable. Providing professional and polite service is what we strive for, and we're delighted that you found our team to be just that. Warm Regards, Michael Hill mhill@benzelbusch.com

May 12, 2024

They wellcomed me in professional way and all of staffs are very kind and helpful. More

by ZOONIZOA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Paparazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're thrilled to hear about your positive experience with us! It's wonderful to know that our staff members were kind and helpful throughout your visit. Warm Regards, Michael Hill mhill@benzelbusch.com

May 11, 2024

Awesome service. I appreciate their effort to be fully transparent regarding the process. I highly recommend! More

by srkeitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Fraser
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words! We're delighted to hear that you had an awesome service experience with us. Transparency is a cornerstone of our approach, and we're thrilled that you appreciated our efforts to keep you fully informed throughout the process. Warm Regards, Michael Hill mhill@benzelbusch.com

May 11, 2024

They couldn’t be more helpful and polite to make for a wonderful service experience More

by markspindel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're thrilled to hear that you had a wonderful service experience with us! Providing helpful and polite service is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can assist you with in the future or if you have any questions, please don't hesitate to reach out. We're here to help! Warm Regards, Michael Hill mhill@benzelbusch.com

May 10, 2024

Every staff here is friendly. Jeff is incredibly experienced and friendly. He helped us find the right car, answered all questions we have and gave sincere suggestions. He put cus More

by tycindy22
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us. Jeff is indeed a valuable member of our team, and we're glad that his experience and friendliness made your car-buying journey smooth and enjoyable. Warm Regards, Michael Hill mhill@benzelbusch.com

May 10, 2024

Great experience overall! Love the staff professionalism and courtesy. Also enjoyed the atmosphere. Will definitely use your service again. More

by HELEN_JI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're delighted to hear that you had a great experience with us! Thank you for appreciating the professionalism and courtesy of our staff—we strive to make every interaction a positive one. Warm Regards, Michael Hill mhill@benzelbusch.com

May 09, 2024

From the valet to the advisor, everyone was friendly, explained things well, and was quick and accurate. More

by JIN LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're delighted to hear about your positive experience with us! From our valet to our advisors, our team strives to provide top-notch service, ensuring every aspect of your visit is smooth and enjoyable. Warm Regards, Michael Hill mhill@benzelbusch.com

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