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Genesis of Downers Grove

Downers Grove, IL

4.5
12 Reviews
Welcome to Genesis of Downers Grove, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our great reviews and top-notch level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Downers Grove, Naperville, Oak Brook, Bolingbrook, and Lombard by delivering a seamless and enjoyable car-buying experience. At Genesis of Downers Grove, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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2424 Ogden Avenue

Downers Grove, IL

60515

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Showing 12 reviews

April 15, 2026

Genesis of Downers Grove is a first class dealership with a great variety of vehicles in stock. Matt Marroquin is a wonderful representative, very knowledgeable and never used any pressure tactics to close More

by CJK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Santeliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2026

Purchased a car from here and three months later, no plates. Still waiting. I would not do business with them ever again. More

by Cheema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kiwon Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ruhl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Long
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Santeliz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Marroquin
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2026

Great people and great service. The service staff is very accommodating and friendly. They really aim to please. More

by ronaldcuchna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Marcum -Service
October 27, 2025

Friendly and informative shopping experience. Salesman, Andy L. Was most helpful during the during the purchase process as was everyone with whom I interacted. More

by rkolek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Legenza
September 11, 2025

Quick and easy service. Kept me informed and was very friendly. They did a great job. More

by Ktrajcevski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McLearen
August 31, 2025

Genesis is still trying to elevate their brand and service levels. Anxiously awaiting the new dealership and service experience. More

by mphyde1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dareouth
May 09, 2025

Always friendly and prompt service with this dealership! Would highly recommend to anyone! They deliver when promised More

by LSteinborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
March 16, 2025

We are happy with Castle’s maintenance on our car. We trust them. Our service manager, Jake Walker, has made our comings and goings an easy operation. More

by fdweil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake walker
March 04, 2025

Great service from Sales to Service. Would highly recommend this dealer for your next purchase or service. More

by tommykurcz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Krupa, Gilber Istanboulian
August 24, 2024

Matt was professional, courteous and knowledge. He made it a smooth and easy leasing experience More

by Solenevemare
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Marroquin
1