Genesis of Charlotte

My advisor Julian was EXCELLENT! ! He entire experience was amazing. I test drove a Gv70 and Gv80. I decided to go with the Gv80. Best choice ever. The finance manager made the proces ! He entire experience was amazing. I test drove a Gv70 and Gv80. I decided to go with the Gv80. Best choice ever. The finance manager made the process fast and smooth. I highly recommend this dealership. More

Eric was great. Worked with me over text to create a lease deal. Even made a video of the vehicle to see the color and interior. In the dealership Matt and Ace took Worked with me over text to create a lease deal. Even made a video of the vehicle to see the color and interior. In the dealership Matt and Ace took care of finalizing the contract. Everything went very smoothly More

The after sales experience keeps getting better and better. Ramon is excellent as a service advisor. He continually kept me updated on the status of my repairs and did a great job of explaining what ha better. Ramon is excellent as a service advisor. He continually kept me updated on the status of my repairs and did a great job of explaining what had been done and why. More

Excellent Service with great communicative team. Beautiful wait area. Comfortable experience. Very quickly a loaner vehicle was found. Beautiful wait area. Comfortable experience. Very quickly a loaner vehicle was found. More

Excellent customer service with very friendly sales reps and managers. Easy in and out to sign with the finance manager. Clean modern dealership with many cars to look at and managers. Easy in and out to sign with the finance manager. Clean modern dealership with many cars to look at More

My advisor was excellent. He was very knowledgeable and helpful. He secured a loaner for me last minute. He was very knowledgeable and helpful. He secured a loaner for me last minute. More

If I was basing my review on sales it would be a 5. However within the first 30 miles my car has developed 2 defects. I went a whole day so far and no follow up to my complaint. Communication is key. T However within the first 30 miles my car has developed 2 defects. I went a whole day so far and no follow up to my complaint. Communication is key. They are now working on it. My salesperson Brandon got involved, I highly recommend him. More

George was very knowledgeable about the EV I was test driving. Great experience. Better than experience at other brands driving. Great experience. Better than experience at other brands More

Great process in buying car from them. They made everything so easy. 100% recommend them. They made everything so easy. 100% recommend them. More