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Genesis of Avon

Canton, CT

4.2
500 Reviews
Here at Genesis of Avon located in West Simsbury CT we are dedicated to making your purchasing experience both professional and transparent. Come visit us on RT 44 on the Avon/Canton line and shop our extensive inventory of new and pre-owned vehicles where you're sure to find the perfect vehicle to meet your needs.
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46 Albany Turnpike

Canton, CT

06019

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Showing 500 reviews

January 18, 2017

I purchased a pre-owned Honda Accord My experience with Hoffman Nissan was exceptionally smooth. I worked with Mark Margolis and Eric Meyers. Both men were very helpful and accommodatin More

by bobbon339
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Margolis, Eric Meyers
Jan 18, 2017 -

Genesis of Avon responded

Hi bobbon339, Thank you for choosing Hoffman Nissan and congratulations on the purchase of your new vehicle! We are happy to read that Mark, Eric and the team were helpful and accommodating. Thank you for your recommendation and we look forward to seeing you again when it’s time for your regularly scheduled maintenance! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 16, 2017

Good service Oil change lose tail pipe and heater all fixed with out any issues. Service was good , however it was not washed. Good coffee, could use donuts. More

by ARTMILANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cyr
Jan 16, 2017 -

Genesis of Avon responded

Hi ARTMILANO, Thank you for trusting Hoffman Nissan for your vehicle service needs. We apologize that your vehicle was not washed; however we are pleased to read that our team addressed your lose tail pipe, and heater without issue. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 16, 2017

Kevin Rurka is the man! I've purchased 2 cars for Kevin in less than 1 year. He listens and he delivers. No hassle...I've purchased many cars in my years. Hoffman should r More

by kashefabbasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rurka
Jan 16, 2017 -

Genesis of Avon responded

Hello kashefabbasi, Thank you for choosing Hoffman Nissan for your recent purchase. We appreciate that you trusted the knowledge and dedication of Kevin to ensure your vehicle was exactly what you wanted. We look forward to seeing you again when it’s time to have your vehicle serviced! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 14, 2017

New vehicle purchase Paul was excellent at showing me the vehicle choices and helped me understand available options. Paul was helpful when processing the purchase and en More

by stevenjk11
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moxam
Jan 16, 2017 -

Genesis of Avon responded

Hi stevenjk11, We are pleased to read your feedback about you recent purchase at Hoffman Nissan. I have shared your comments with Paul and the team. They are a great group, ensuring your experience is exceptional and you are ready to hit the road in your new car. Thank you for choosing Hoffman Nissan! We look forward to servicing your car to keep it running great for you. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 10, 2017

New Lease Great experience in getting a new car for my daughter. The staff was very helpful and pleasant to work with. Would highly recommend Hoffman Nissan a More

by slpj9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moxam, Brian Clark, Eric Meyers
Jan 10, 2017 -

Genesis of Avon responded

Hello slpj9, Thank you for choosing Hoffman Nissan and congratulations on the purchase of your new vehicle. We are pleased to read that Paul and the team were very helpful and pleasant to work with when purchasing a vehicle for your daughter. Thank you for your recommendation, we value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 09, 2017

EXCELLENT I DID NOT EXPECT THE GOOD TREATMENT THAT I DID RECEIVED. THANKS TO ERIC AND STAFF FOR NOT BEING PUSHY JUST TO SELL A CAR. THAT MEANS A GREAT DEAL TO More

by btego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Meyers
Jan 09, 2017 -

Genesis of Avon responded

Hi btego, Thank you for choosing Hoffman Nissan and congratulations on the purchase of your new vehicle! We are pleased to read that Eric and the team provided you with great customer service and were pressure free. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when it’s time to have your vehicle serviced! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 06, 2017

New Car Purchase Excellent service and very friendly and helpful teams. One of the best experiences I've ever had. Everyone was helpful from sales to finance to assi More

by Jen.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Meyers, Chris Sawyer, Mark Margolis
Jan 09, 2017 -

Genesis of Avon responded

Hello Jen, Thank you for choosing Hoffman Nissan and congratulations on the purchase of your new vehicle! We are pleased to read that our team was friendly and helpful in assisting you with the entire process. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 06, 2017

Service Excellence! Hoffman Nissan is a dealership others need to model. Their Service Department is second to none. During my most recent visit, Justin Derench supplied More

by yogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie - Mechanic, Justin Derench
Jan 09, 2017 -

Genesis of Avon responded

Hi yogi, Thank you for trusting Hoffman Nissan with your vehicle service needs. We are happy to hear that Justin, David, Frankie and the team explained to you what your vehicle needed in detail and the options that you could take. We are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 06, 2017

Great Service Received great service at Hoffman in Avon. Dave C. in the service department is always very nice and courteous and always has a smile on his face. A More

by KATHSKI65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cyr
Jan 09, 2017 -

Genesis of Avon responded

Hello KATHSKI65, Thank you for trusting Hoffman Nissan for your vehicle service needs. We are happy to read that Dave was nice, courteous, and always had a smile on his face. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Key issue Not pleased my remote start would not work after I was charged $ 110.00, then told I would be charged another fee to re program key. More

by M.MCTEAGUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Cyr
Jan 09, 2017 -

Genesis of Avon responded

Hello M.MCTEAGUE, Thank you for trusting Hoffman Nissan for your vehicle service needs. We apologize that your remote start was not programmed into your key during your initial visit; however we are happy to hear that our team was able to work with you in order to address this issue. We value our customers so please let us know anytime you have any further questions or service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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