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Genesis Of Kansas City

Overland Park, KS

Overview
Employees
Reviews
Vehicles
4.8
411 Reviews
The team at Genesis of Kansas City would like to welcome you to our dealership in Overland Park, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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7722 Metcalf Ave

Overland Park, KS

66204

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Showing 411 reviews

July 01, 2026

Everyone I came into contact with was extremely nice and willing to help. Enjoyed my experience at this dealership. More

by JE.KINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with the sales department. I had interactions with Aliya Cantrell, she was very knowledgeable and made me feel comfortable.
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Jul 01, 2026 -

Genesis Of Kansas City responded

We appreciate your five-star feedback and are happy our team was friendly and supportive during your Genesis G70 service. It’s great to know your experience was enjoyable. We look forward to assisting you again. Genesis of Kansas City Team

June 30, 2026

the service staff was courteous and professional. They were two steps ahead of me and that made the experience great More

by TODD.BRADY
Recommend Dealer
Yes
Employees Worked With
Alyia
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Jun 30, 2026 -

Genesis Of Kansas City responded

It’s great to hear our service staff anticipated your needs and provided courteous support. We’re glad your Genesis GV80 service experience was smooth and efficient. We look forward to assisting you again. Genesis of Kansas City Team

June 27, 2026

The entire purchasing process was quick, easy, and enjoyable. Del and Matt were excellent to work with and clearly put the customer experience first. If you’re considering a Genesis, I highly recommen More

by rob@regalplastic.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Les Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delbert Shoals, Matt Epley
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Jun 27, 2026 -

Genesis Of Kansas City responded

We’re thrilled your purchase was quick, simple, and enjoyable. It’s wonderful our team was able to prioritize your experience. Thank you for recommending Genesis and we look forward to serving you again. Genesis of Kansas City Team

June 26, 2026

Amazing customer service, no pressure, extremely satisfied with my car and my process, thank you Genesis KC! More

by Rizzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Les Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 26, 2026 -

Genesis Of Kansas City responded

Thanks for highlighting what you enjoyed about purchasing your Dodge Durango. We’re glad Les and our team kept the process smooth and that you’re happy with your vehicle. Feel free to reach out if you need anything. Genesis of Kansas City Team

June 24, 2026

Charlie was very knowledgeable, patient, answered every question and made the process easy and enjoyable! More

by jmschock2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Les Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Howler, 5 stars
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Jun 24, 2026 -

Genesis Of Kansas City responded

We appreciate your feedback, Les. We’re glad purchasing your new Genesis GV80 was both smooth and enjoyable with our team’s patience and expertise. Congratulations on your GV80! Genesis of Kansas City Team

June 23, 2026

Needs management, felt disorganized. I marked "yes" I would recommend service center, to be honest that is questionable, would depend what the service is for More

by annemairet1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie ?
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Jun 23, 2026 -

Genesis Of Kansas City responded

Thank you, Annemarie, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and ensure this doesn't happen again. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Genesis of Kansas City Team

June 20, 2026

Everyone at this dealership was great. They all took care of us and helped us feel welcome and important. Excellent service from everyone. More

by jensbyam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Les Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Del, Tucker
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Jun 20, 2026 -

Genesis Of Kansas City responded

It’s wonderful to know you felt so welcome while picking up your Genesis GV80. We appreciate you highlighting everyone’s efforts. We’ll be sure to share your kind words with Les and the rest of our team. Genesis of Kansas City Team

June 19, 2026

Even though it is a small dealership (temporarily) it is a clean cut dealership that deals with their customers in a quality status that makes them feel comfortable. More

by deron_harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 20, 2026 -

Genesis Of Kansas City responded

We’re pleased our clean environment and attentive approach made you feel comfortable during your Genesis GV80 service. Les and the team appreciate your five-star rating and look forward to serving you again. Genesis of Kansas City Team

June 19, 2026

They are friendly and nice, but my appointment took twice as long as projected, and my tire pressures were all low. The low pressure alert on my GV 80 went off two blocks from the dealer. More

by markkimsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jun 22, 2026 -

Genesis Of Kansas City responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Mark, feel free to contact us at your convenience. Genesis of Kansas City Team

June 18, 2026

I live in Florida but was in Kansas when my GV70 required service. This service cent was courteous, professional, and friendly. The waiting area was not up to par with other Genesis service centers that I More

by danstanley015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Agent Only
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Jun 19, 2026 -

Genesis Of Kansas City responded

Thank you for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance. We wish you safe travels! Genesis of Kansas City Team

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